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Administrator, EEO/AAP & Employee Relations

GEHA, Inc.

Independence, Missouri 64057
Job Type:
Job Status:
Full Time
1st Shift
  • EEO/Affirmative Action
  • Employee Relations
GEHA, Inc.
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Job Details

GEHA is an Equal Opportunity Employer with five locations in the Kansas City metropolitan area. Our company's corporate headquarters is located in Lee's Summit near Douglas Rd and I-470. The claims processing office and call center is located in Independence near Little Blue Parkway and I-70. All offices are easily accessible by freeway from anywhere in the Kansas City metro area. 

Open Positions: 1 
Location: Independence, MO 

The incumbent builds effective relationships at all levels of the organization and partners with leadership teams in creating a best in class workplace. They will contribute to implementations of new initiatives that enhance and increase employee engagement. The incumbent conducts internal investigations, prepares related reports, and makes recommendations. This position develops and implements processes necessary to achieve Affirmative Action Program (AAP) goals and strategies. 

• Monitors and stays abreast of regulatory changes affecting AAP compliance and employee relations. Identifies risk and impact to the organization, and recommends appropriate process and policy changes/updates. 

• Develops, maintains and supports a business partnership with Human Resources. Serves as a subject matter expert, and problem solver regarding employee relations issues and AAP compliance matters. 

• Responsibilities include collaboration with all levels of management to ensure compliance with AAP legislation. 

• Provides coaching, counseling, and conducts investigations to determine facts regarding complex employee relations matters. Compiles proficient written documentation of facts and provides material information and expert recommendations regarding involuntary employment terminations. 

• Act as an employee communications liaison, employee advocate, and cultural ambassador regarding workplace climate and initiatives that enhance and promote ideas and concerns of GEHA’s workforce. 

• Provide vision with respect to employee engagement initiatives that focus on achieving best in class workplace climate, high employee retention and employee engagement measurements. 

• Develops and conducts AAP awareness education programs for all levels of leadership. 

• Provides guidance and partners with HR team and leadership teams to ensure the collection and analysis of appropriate data in order to prepare compliant AAP reports and respond to audits and requests by regulatory agencies. 

• Partners with vendors and outside legal counsel with respect to collection and analyses of employment data and preparation of annual affirmative action programs. 

• Leverages employee relations knowledge, to advance and influence diversity and inclusion strategies. 

• Collaborates with IT team to identify and implement automated tools to enhance AAP regulatory compliance. 

• Establishes/implements reporting procedures to measure the effectiveness of AAP programs and goal attainment. 

• Regularly conducts audits and analyses of employment data to proactively identify and resolve problem areas. 

• Cultivates relationships with relevant organizations as part of community outreach to hire individuals with disabilities and Veterans. 

• Compile, analyze, and timely submit required reporting to regulatory agencies. 


Education Requirements 
Requires Bachelor's Degree in Human Resources or related field. Requires current Human Resources Certification. 

Experience Requirements 
Requires five years of solid and continuous work experience in employee relations field. Additional work experience in Affirmation Action Program preparation and administration is preferred. Incumbent must be a strategic thinker with ability to develop, earn and maintain a high degree of credibility and trusting relationships throughout all levels within the organization. Strong interpersonal and effective verbal and written communication skills to motivate and influence all levels of decision makers. High level of personal integrity, ethics, and initiative. Proficient presentation and training skills. Excellent track record of influencing and providing consultation to management regarding complex employee relations matters, including strong diplomacy, collaboration, and change management skills. Demonstrated ability to independently identify problems, analyze issues, and develop and influence appropriate business solutions and plans of action. Ability to handle highly sensitive information with absolute confidentiality and professionalism. Ability to multi-task, handle ambiguity, and work collaboratively in a team environment. Ability to quickly blend information to glean critical issues and recommendations that consider risks, benefits and alternative perspectives. 

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