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Benefits Administrator

Howard County Library System

Ellicott City, Maryland 21042
Job Type:
Job Status:
Full Time
  • job_category_human_resources
  • Benefits
  • Communications
  • Compensation
  • Employee Asst. Programs
  • Employee Relations
  • HRIS
  • Legal
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Howard County Library System
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Job Details


  • Positions Howard County Library System (HCLS) as a major component of public education for all ages
  • Effectively lives the Seven Pillars of HCLS' strategic plan (Authentic Values, Strategic Vocabulary, Everyone a Leader, Winning Teamwork, Community Partnerships, The Power of Us, and Fiercely Loyal Customers), motivating others to do so as well
  • Fully embraces HCLS' educational mission, effectively communicating our curriculum, which comprises Three Pillars (Self-Directed Education, Research Assistance & Instruction, Instructive & Enlightening Experiences)



  • Serves as lead administrator for all duties related to HCLS employee benefits
  • Administers benefits, including but not limited to medical, dental, and vision plans, life insurance, leave plans, legal, retirement and wellness plans
  • Distributes and processes all new hire paperwork
  • Facilitates benefits orientation for all new hires
  • Oversees benefits open enrollment process from beginning to end
  • Works collaboratively with payroll to ensure accuracy of personnel actions related to salary and benefits
  • Processes all personnel action forms, ensuring accuracy of salaries, dates and employee personal information
  • Ensures compliance with federal, state and local laws including, but not limited to ACA reporting, plan audits, notice distributions, and other HR reporting
  • Maintains benefits content on intranet including plan documents and summaries
  • Manages the distribution and collection of performance management documents
  • Serves as a coordinator of and liaisons with Maryland State Retirement
  • Oversees maintenance of employee personnel files
  • Communicates and updates staff on benefits-related topics
  • Conducts one-on-one counseling with staff to answer benefits related questions
  • Administers FMLA and performs all tasks associated, including tracking of leave and management of medical forms
  • Serves as a resource to employees by fielding questions and resolving benefits issues
  • Serves as liaison with County Human Resources department
  • Collaborates with the county and community college on benefits-related initiatives and projects
  • Confidentially handles sensitive information and situations
  • Serves as liaison with benefits vendors, resolving employee and plan issues that may arise
  • Maintains regular and predictable performance
  • Adheres to all policies and procedures of Howard County Library System


  • Four-year college degree, Bachelors in Human Resources a plus
  • Minimum five years benefits administration experience
  • People skills—ability to work effectively with others and enjoy it
  • Demonstrated ability to provide extraordinary customer service
  • Demonstrated ability to maintain a high level of confidentiality
  • Strong project management skills
  • Ability to perform multiple tasks with extreme accuracy
  • Demonstrated ability to work independently and take initiative
  • Excellent organizational and planning skills
  • Superior attention to detail
  • Excellent communications skills both verbally and written
  • Demonstrated ability to develop and maintain effective, collaborative working relationships
  • Displays good judgment, tact, diplomacy, and political acumen in all situations
  • Ability to build and foster relationships with agencies, individuals, businesses, and community partners
  • Tech savvy -- ability to use programs/processes such as the Internet, electronic databases, human resources systems, office applications, as well as other library related programs
  • Current valid driver’s license
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