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Benefits Analyst


Norwood, Massachusetts 02062
Job Type:
Job Status:
Full Time
1st Shift
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Job Details

Level I,  II & III positions available

Health & Benefits and Pension Analyst positions available

A Client Services Benefits/Pension Analyst provides support to Client Services Team Leads and client contacts by serving as a subject matter expert and as a technical systems resource for the benefit plans and employee populations of their assigned clients through the daily administration of processes, case management and project work.  To fulfill this role, the Analyst will: 


  • Manage administrative and case management issues as well as data processing activities on a daily basis
  • Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy
  • Test and analyze system configuration against requirement documents during implementation and administration
  • Use our sophisticated database of tools to set up a client's healthcare & group benefits database; define data fields, import data, design screens and create queries and reports
  • Meet with project managers and clients to define project scope and objectives, prepare work plans, documenting project's scope and review with client(s)





  • BA/BS degree preferred
  • One to five years' experience preferred or equivalent industry experience
  • CEBS coursework preferred
  • Experience in specific domains of HR administration (Retirement, Pension Group Benefits, Healthcare, Group or Retirement) is preferred
  • Ability to prioritize and manage multiple projects simultaneously
  • Advanced knowledge of Microsoft Access, Excel and Word preferred
  • Experience with prior software implementation and training a plus
  • Good analytical skills
  • Ability to work within a team environment
  • Strong self-starter, fast learner, quality conscious, committed to deadlines
  • Knowledge of SQL is a plus
  • Strong oral and written communication, attention to detail and teamwork skills combined with the ability to work independently with minimal supervision

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