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Benefits Associate

charity: water

New York, New York 10013
Job Type:
Job Status:
Full Time
  • Benefits
  • HRIS
  • Administrative
charity: water
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Job Details

As the Benefits Associate, you love all things benefits, HRIS and onboarding related. Your focus will be on providing quality customer support to our staff and working closely with our Head of People and Culture to foster a community of high performance, innovation, and passion.


  • You’ll manage and own the annual benefits open enrollment process, researching the best providers and plans for our staff and the org, explaining new programs to staff and being the point person for all enrollment questions.
  • You’ll manage our HRIS for data integrity, system changes/upgrades, automation of People and Culture processes.
  • You’ll work with the Office Operations team and cross-departmentally to manage the onboarding for new team members.
  • You’ll streamline and continue to develop our onboarding process.
  • You’ll be customer support driven finding the answers and root of the problem for all staff questions.
  • You’ll create and maintain spreadsheets, reports, and e-files for People and Culture, including employee files.
  • You’ll generate a variety of reports as requested by HR, Finance, and other business leaders.
  • You have a positive attitude and a passion for learning. You understand that everything you do impacts our employees. No task to is too small.


  • Bachelor’s degree in organizational management, human resources, or related field or similar experience.
  • At least 3 years of People and Culture/Human Resource experience with 2 years of benefits management experience.
  • Experience analyzing and working with benefit providers.
  • Experience owning open enrollment.
  • Experience working with Zenefits or similar all-in-one HR software.
  • Data modeling experience a plus.
  • Experience handling sensitive information and operating with respect, integrity, and confidentiality.
  • Non-profit experience is a plus.


You’re a systems thinker
You have an ability to apply conceptual strategy, brainstorm facilitation, and day-to-day directing of projects through completion. You find new and efficient ways to streamline processes and create innovative approaches to difficult problems. You love to identify people's strengths and build processes to make things run more smoothly.


You can find the root cause of problems
You enjoy not just addressing the immediate issue, but tracking down and resolving the underlying source of the problem.


You're passionate about accuracy
You double and triple-check your work because you know that accurate data is crucial to operating successfully. You pay strong attention to detail, have excellent math, grammar, spelling and proofreading skills.


You’re so organized, it’s embarrassing
You pay remarkable attention to the smallest details and have meticulous organizational skills. Your closet and kitchen drawers are a testament to this skill: when something doesn’t have a place, you make one for it and teach others to keep it that way. You can manage schedules, incoming inquiries, call logs and desk drawers.


You have a team ethos and you love working with people
You thrive in a creative, inventive, fast-paced startup environment, with people who are passionate about their work and mission. You're excited to work cross-functionally with other departments and enjoy bringing people together to achieve a goal. People enjoy working with you because they know they can trust you. You’re greatest skill is establishing and cultivating strong relationships with all types of people. You find joy in mentoring team members so they can maximize their effectiveness.


You’re a communication ace
You take your role seriously, knowing that someone’s experience with charity: water can start -- or end-- with you. Clear, consistent, and compelling communication is everything to you. You’re passionate about giving every person who interacts with the charity: water brand across all channels an unforgettable experience.

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