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Benefits & Retirement Manager (Confidential Administrative Support, PSL II, Exempt)-Human Resources

San Francisco State University

San Francisco, California 94132
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Full Time
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Job Details

Job Title: Benefits & Retirement Manager (Confidential Administrative Support, PSL II, Exempt) - Human Resources

Job ID: 9601

Location: On Campus

Full/Part Time: Full-Time

Regular/Temporary: Regular

Working Title Benefits & Retirement Manager

SF State University

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Human Resources

Appointment Type*

This is a two year probationary position.

Time Base*

Full-Time (1.0)

Work Schedule*

Mondays through Fridays: 8 a.m. - 5 p.m.

Anticipated Hiring Range*

$5,000.00 - $5834.00 per month ($60,000.00 - $70,000.00 annually)

Salary is commensurate with experience.

Position Summary*

Under the general direction of the Associate Director of Benefits and Retirement Services, the Benefits and Retirement Services Manager is responsible for ensuring high quality Benefits customer service through the effective management of all plan administration, communication, education and customer service activities. This position involves developing and preparing confidential technical or administrative information for Benefits and Information Initiatives for use by management in order to formulate its position with respect to the implementation of the bargaining unit agreements, and responding to information requests and inquiries from the Chancellor¿s Office for use in negotiating with the Unions, including, but not limited to analysis of benefits usage, assessing the impact of proposed changes in bargaining unit language on campus operations, and the preparation of information to be used in grievance and arbitration hearings. In as such, this position involves handling problems of a highly confidential and sensitive nature. This position provides leadership and direction to assigned staff and provides direct services in support of daily operations.

The Benefits and Information Initiatives Manager is responsible for overseeing the following programs:

- Core Benefit Plans: Medical, Dental, Vision and Life insurance; COBRA and Direct Pay
- Flexible Spending Accounts: Flex Cash, Health Care Reimbursement Program, Dependent Care Reimbursement program, Flex Cash
- Retirement, Financial Savings Plans (401K, 403b, 457)

In addition, the Benefits and Retirement Services Manager serves as the Subject Matter Expert lead on Base Benefits and related modules in HRMS and is responsible for the management and development of Benefits staff.

Minimum Qualifications*

- Bachelor¿s degree or equivalent combination of education and experience
- Ability to execute predetermined plans
- Ability to conduct thorough and accurate research, prepares reports, and recommends solutions
- Ability to utilize information based tools (databases) to audit benefits transactional functions
- Ability to process business transaction by established deadlines, complex work assignments and initiatives in a fast -paced, multi¬ tasked environment.
- Knowledge of benefits, insurance, retirement and disability program terminology
- Knowledge of health, dental. Life insurance, LTD, vision, retirement programs
- Ability to think and lead strategically, while also being detail-oriented to effectively analyze and evaluate plans
- Proficient in Microsoft Office, HR system software.
- Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments
- Skill in examining and refining operations and procedures, formulating policy, and developing and implementing new strategies and procedures
- Ability to foster a cooperative work environment
- Ability to develop, plan, and implement short- and long-range goals
- Ability to analyze problems and develop creative solutions to complex employee benefits issues
- Knowledge of benefits-related laws, regulations, principles, methods, and techniques
- Knowledge of customer service standards and procedures
- Ability to make administrative/procedural decisions and judgments
- Ability to provide technical staff development and performance feedback

Preferred Qualifications

Core Competencies - embody the following competencies:
- Collaboration, effective communication organizational skills, customer/client focus, personal effectiveness/creditability, teamwork, professionalism/composure, results driven, diversity and inclusion
- Diplomatic and effective interpersonal, oral and written communication skills; ability to elicit support and cooperation from individuals within and across organizational lines
- Knowledge of California Public Retirement System (CalPERS), PSR and PeopleSoft HRIS applications
- Demonstrated ability to understand, interpret and apply Federal/State/University regulations and policies relating to benefits programs
- SPHR Certification/World At Work Certificate
- Experience in and knowledge of administration of employment policies in an institution of higher education
- Experience with PeopleSoft
- Knowledge working within the California State University system
- HRIS data management and ability to create a variety of reports
- Experience with unions and/or partnerships

Pre-Employment Requirements

This position requires successful completion of a background check.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees.

How To Apply

Submit an online application and upload in one file attachment your cover letter (optional), describing your specific qualifications for each position. The online recruitment system will allow one file attachment for each submission.


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

SF State is Equal Opportunity/Americans with Disabilities Act employer and has a strong commitment to the principles of diversity.

Application Deadline

Open Until Filled

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Apply online at:

Apply Here


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