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Business Operations Supervisor

City of Portland, Oregon

Portland, Oregon 97201
Job Type:
Job Status:
Full Time
1st Shift
  • Administrative
  • Employment/Recruitment
  • Health, Safety, Security
  • HR Generalist
  • Training/Development
City of Portland, Oregon
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Job Details

THE CITY OF PORTLAND, OREGON invites applications for the position of:

Business Operations Supervisor


Salary:  $6,262.00 - $8,377.00 Monthly, Great Benefits!

Recruitment Opens: 09/5/17

Recruitment Closes:This recruitment will remain open until 75 applications have been received, online, but will close no later than 4:30 pm, on Monday, September 18, 2017

To Apply Visit


The Mission of Portland’s Bureau of Development Services is to promote safety, livability, and economic vitality through efficient and collaborative application of building and development codes.



Bring your talent and expertise to the City of Portland!

The City of Portland's Bureau of Development Services (BDS) is seeking a Business Operations Supervisor to manage, plan, organize, and as needed participate in the work of Internal Services programs including Training and Workforce Development, Recruitment and Hiring, Facilities, Emergency Management, and Workplace Safety. The position reports to the Senior Business Operations Manager, within the Business Operations and Financial Services Division (BOFS) of BDS.


As the Business Operations Supervisor, you will research, develop and implement operational policies and procedures for administrative processes and oversee business, administrative and program functions. Responsibilities and assignments are complex, require a good understanding of City and bureau policies, practices and procedures and involve significant accountability and decision making. In this role, you will define complex issues related to training, workforce development, recruitment, facilities, emergency management, and workplace safety; perform difficult and complex analysis, evaluate alternatives and develop sound conclusions and recommendations.


We are looking for candidates with knowledge and experience related to City policy development, business process improvements, and program implementation monitoring and reporting. Also, strong communication and relationship building skills, customer service and conflict resolution experience are desirable.

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.  An Equal Opportunity/Affirmative Action Employer  

Questions?  Brandi Johnston, Sr. Human Resources Analyst, Brandi.Johnston(at) or (503) 823-3555 




To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about this position and about the application process. You are not required to attend to apply for this job, but attending will help you with the application process.


Thursday, September 7, 2017

5:30 p.m. to 6:30 p.m.

1900 Building at 1900 SW 4th Avenue

4th floor, Conf. Room 4B 

For instructions on how to participate remotely, please contact Sara by 2:00 p.m. Pacific Time within 2 business days of the informational session date by email, Sara.Flores@PortlandOregon.Gov


To Qualify

The following minimum qualifications are required for this position:

  1. Knowledge and experience supervising, planning, organizing, and participating in the work of staff performing a variety of difficult administrative functions and other business operation support activities. 
  2. Knowledge and experience of principles and practices of public administration, including human resource management and/or training and/or facilities and/or safety and emergency management.
  3. Ability to prepare clear, concise and comprehensive reports, correspondence, studies and other written materials.
  4. Ability to establish and maintain effective working relationships with all levels of City and bureau management, representatives of other agencies, employees and others encountered in the course of work.
  5. Ability to understand, interpret, explain and apply City, state, and federal policy, law, regulation and court decisions applicable to areas of responsibility.

A typical way of obtaining the knowledge, skills and abilities outlined above is:

  • Graduation from a four-year college or university with a major in public or business administration or a closely related field; and
  • At least five years of progressively responsible experience with developing, implementing, and managing training and development programs and/or hiring and recruitment and/or facilities and/or emergency management; or
  • An equivalent combination of training and experience.

Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement.

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