Chief Human Resource Officer
Estes Park Medical Center
- Employee Relations
The Chief Human Resource Officer (CHRO) will render full-time, professional services to Estes Park Medical Center (EPMC) in the area of human resource management of the hospital, including all related facilities, clinics, and services (collectively, the “Medical Center”). The CHRO will faithfully, industriously and to the best of his/her ability, perform all duties that may be required by virtue of the position and all duties set forth in the Medical Center’s governing laws, regulations, contracts, bylaws, and in policy statements of the Board of Directors, to implement the strategic goals and objectives of the Medical Center. The CHRO will be committed to providing inspiring and effective leadership while administering, directing, and coordinating all activities of the Medical Center’s human resources department toward the fulfillment of the Medical Center’s values, mission, strategy, and the achievement of its annual goals and objectives.
The CHRO will model, promote, and ensure that the Medical Center’s Mission, Vision, and Core Values are evident and present in every aspect of the organization and all its divisions.
SHRM-CP or SHRM-SCP Preferred
ESSENTIAL JOB FUNCTIONS
- Functions as an essential member of the EPMC Senior Leadership Team providing counsel and assisting the team in providing effective leadership for the entire organization. Serves as the Administrator on Call as assigned. Assists the CEO in the short and long-range strategic and operational planning functions.
- Provides leadership and direction necessary to implement the HR policies established by the Administration and the Board of Directors.
- Provides guidance, direction, and development for the employees of the Human Resources department as well as all managers and employees on HR matters and concerns. Provides accurate and current consultation to management and administrative staff on personnel and employee relations matters.
- Plans and organizes the functions of the HR department to ensure services are provided within the context of the mission, vision, values, and strategic plan initiatives while ensuring alignment with the Medical Center’s long-range plan.
- Directs overall recruitment and new hire processes in accordance with strategic initiatives and compliance guidelines to recruit, orient, and retain skilled employees.
- Monitors and maintains all HR operations in line with the Medical Center’s goals and regulatory requirements and ensures policies, procedures and systems are in compliance with the State of Colorado, Critical Access Hospital regulations, Hospital Accreditation, and Federal law.
- Monitors regulatory and legal environment and anticipates changes in HR regulations and the impact on the Medical Center providing recommendations to the Administration and Administrative staff on mechanisms necessary to remain in compliance.
- Maintains in accordance with the Medical Center’s goals and mission, compensation and benefits programs to ensure they are designed to attract and retain qualified individuals. This function includes overseeing annual surveys, fair and equitable application of compensation plan, recommending adjustments based on market and merit, and the development of incentive programs as applicable.
- Maintains the performance appraisal program ensuring that employees receive at least an annual review that is fair, consistent, and accurately reflects their performance.
- Provides direction and recommendations for creating an employee relations climate that promotes compassion, dignity, and respect among all staff and a culture of positive, professional relationships.
- Provide direction and training to ensure the consistent application of the formal discipline process enabling managers to hold employees accountable for their performance and behavior, while providing employees an opportunity for improvement and due process. Provide manager support through personal involvement and attendance during performance sessions when applicable.
- Oversees departmental financial operations and remains within budget.
- Maintains contracts and performs a liaison role for various applicable vendor partnerships.
- Ensures that the Workers’ Compensation and Unemployment Insurance programs meet all legal requirements.
- Participates in appropriate community activities and professional organizations as necessary to promote the service of the department and image of the Medical Center.
- Provides ongoing leadership training and development to the Medical Center managers in order to provide effective leadership to all employees.
- Provides for accurate routine and special request reports on the status of HR in order to facilitate the development and implementation of Board policies.
- Performs other duties and responsibilities as assigned by the CEO.
- Adhere to dress code; keep appearance neat and clean.
- Maintain patient confidentiality at all times.
- Report to work on time and as scheduled.
- Wear identification while on duty.
- Maintain regulatory requirements, including all state, federal and local regulations.
- Represent the organization in a positive and professional manner at all times.
- Comply with all organizational policies and standards regarding ethical business practices.
- Communicate the mission, ethics and goals of the organization.
- Participate in performance improvement and continuous quality improvement activities.
- Attend committee and management meetings as appropriate.
- Ensure compliance with policies and procedures regarding department operations, fire, safety, and infection control.
- Effectively and consistently communicate administrative directives to personnel and encourages interactive departmental meetings and discussions.
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must possess a strong knowledge of human resources as normally obtained through the completion of a bachelor’s degree in business, human resources management, or related field.
- A minimum of five (5) years directly related human resource administrator experience with community healthcare facilities of similar size and structure (e.g., independent hospital, rural community hospital, Critical Access Hospital, Rural Health Clinic)
- PHR (Professional Human Resources) certification.
- Excellent writing skills, with a high level of attention to detail required.
- Ability to demonstrate leadership, managerial ability, good interpersonal relationships, and the application of sound administrative principles.
- Master’s degree preferred.
- Advanced professional certification preferred (SPHR, SHRM-SPC)
Knowledge, Skills, and Abilities
- Superior communication skills to successfully represent the Medical Center in the community, with patients, families and the medical staff, at state and national level boards and organizations and in the media.
- Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals.
- Ability to amass all relevant information to complete a careful assessment of investments and strategies in the organization; able to build a strong business case to advocate for the betterment of EPMC; is objective and capable of ‘de-emotionalizing’ analyses and correction
- Ability to determine appropriate course of action in more complex situations
- Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
- Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
- Ability to maintain confidentiality of all medical, financial, and legal information
- Ability to handle difficult situations involving patients, physicians, or others in a professional manner
Physical Requirements and Environmental Conditions
- Sedentary office environment.
- Required to sit for long periods of time, occasional walking, reaching, and bending.
- Lifting and carrying items weighing up to 25 lbs.
- Requires continual mental concentration and attention to details. Frequent interruptions to workflow are common. Extended periods of focus and computer use are frequently required.
- Strict deadlines must be met. Duties may require the adjustment of work hours and work duties as applicable to meet deadlines.
- Corrected vision and hearing to within normal range
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