Sign In
 [New User? Sign Up]
Mobile Version

Director, Internal Communications and Employee Engagement

NYU Langone Medical Center

New York, New York 10111
Job Type:
Job Status:
Full Time
1st Shift
  • Communications
  • Employee Relations
  • Organizational Development
  • Training/Development
NYU Langone Medical Center
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

NYU Langone is one of the nation’s premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children’s Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.

Position Summary:

We have an exciting opportunity to join our team as a Director, Internal Communications and Employee Engagement. 

The Director of Internal Communications and Employee Engagement will be responsible for the development and implementation of a strategic, innovative internal communications plan and related programs in support of NYU Langone health systems vision and key strategic initiatives across a variety of internal communications vehicles, including intranet content, electronic newsletters, events, and leadership communications. This position will actively drive employee engagement, culture and brand building, and change management efforts through institution-wide communications for more than 20,000 employees across existing and future communication channels. In close collaboration with colleagues across Human Resources (HR), Information Technology, Office of Development & Learning (ODL), external communications, and various administrative offices, this role will help to position NYU Langone a top employer of choice. The position reports directly to the senior director of institutional communications. Qualified candidates must be able to simultaneously conceive, manage, execute, and coordinate a number of complex internal communications projects within tight timelines and budget parameters.


Minimum Qualifications:

  • Bachelors degree required, preferably in communications, journalism or English.
  • Minimum of 10 years of experience working in a hospital, medical center or corporate communications department, including 3 to 5 years of experience in internal employee communications.
  • Experience developing and implementing strategic communications plans across a highly matrixed organization and in alignment with the goals of the organization.
  • Proven track record increasing staff engagement via implementation of a social intranet and related content/editorial calendar for the portal, development of institutional messaging and content, and connecting with diverse, disparate audiences, including staff who do not have regular access to computers.
  • Supervisory and management experience, including management of freelancers and departmental or project budgets.
  • Proven ability to understand and apply concepts and best practices used in issue identification, message formulation, communication delivery, and audience targeting, including the ability to use analytics to gauge and boost readership and engagement.
  • Demonstrated success in building internal business relationships at a senior level with a proven track record of success in internal communications. 
  • Excellent writing and editing skills. 
  • Familiarity with blog editing software and content management systems.
  • Executive presence and demeanor.
  • Creative self-starter with excellent judgment; proactive; able to manage multiple priorities, stakeholders, and projects and follow through to completion; a problem-solver and team player; and deadline oriented.

Preferred Qualifications:

Healthcare Expertise
o Knowledge of medicine, science or health care field.
o In-depth knowledge of local and national health care delivery system and current issues in health care / academic medical centers.
o Ability to translate complex health care information for the lay audience.


Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. 

SHRM provides content as a service to its readers and members. It does not offer legal advice, and cannot guarantee the accuracy and stability of its content for a particular purpose. Disclaimer