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Director of Benefits

Tulane Univeresity

New Orleans, Louisiana 70118
Job Type:
Job Status:
Full Time
1st Shift
  • Benefits
Tulane Univeresity
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Job Details

The Director of Benefits leads and manages the organization strategically in the design, development and implementation of forward-thinking benefits programs and services for the University community. This position supervises the areas of Benefits, Retirement, Leave Management and Wellness, which are responsible for the daily administrative management and vendor relations of the self-funded health insurance plans, which provide benefits to TU employees, student workers and their families. The Director of Benefits serves in a leadership role within the Office of Human Resources (OHR) and works collaboratively with senior Human Resources’ (HR) leadership, external vendors, and Tulane University partners in establishing, directing, and achieving strategic benefits offerings. The director demonstrates a high level of professionalism; conducts business in accordance with policies governed by legislation such as COBRA and HIPAA and demonstrate comprehensive knowledge of employee benefit functions and programs.




  1. Ability to collaborate with others, serving as a positive, contributing member of the Office of Human Resources (OHR) team; and subscribing and adhering to the vision, mission, and values of the OHR and of Tulane University.

  2. Possesses analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.

  3. Working knowledge of employee benefits policies and procedures; knowledge of functional area and understands how work may impact other areas.

  4. Demonstrates effective writing, speaking, and interpersonal skills, in addition to experience preparing and delivering group presentations and/or project coordination.

  5. Prioritizes work assignments, analyzes circumstances and makes recommendations regarding procedures and policies relating to compliance pursuant to federal and state requirements.

  6. Ability to manage and professionally develop assigned Benefit team members.

  7. Broad working knowledge of all HR functions including regulatory and legal aspects of all HR areas with specific benefits expertise.

  8. Ability to adapt management style in diverse situations to achieve stated goals, e.g., directive vs. participative, etc.

  9. Ability to interact professionally and courteously with individuals and groups at all levels internal and external to the organization, as well as the ability to exercise considerable judgment and discretion in establishing and maintaining positive working relationships.

  10. Ability to maintain confidentiality and be objective in all situations.

  11. Ability to diagnose and solve complex problems, demonstrate sound judgment in decision-making, and follow through on commitments to achieve or exceed promised deliverables.

  12. Excellent oral and written communication skills, as well as the ability to interact with individuals internal and external to the organization in an effective, courteous, and productive manner.


  1. Bachelor's degree in Human Resources, Business Administration, Public Health Administration, or any combination of relevant education and experience which would demonstrate knowledge, skill, and ability to perform the essential duties and responsibilities.

  2. At least 8-10 years’ experience managing the implementation and administration of health benefit programs, preferably self-funded plans with increasing responsibility from individual contributor positions to senior management and leadership positions.

  3. At least 5-7 years of demonstrated experience supervising others, working collaboratively and influencing across a matrix environment.

  4. Proven experience engaging and working in a team environment required. Proven experience in project management, development and facilitation of planning sessions with executives, physicians directors/trustees, management and consultants highly desired.

  5. Demonstrated ability to gain cooperation and support through effective use of influence and persuasion required; tact and diplomacy required. Demonstrated customer service focus in all decisions and actions required.

  6. Demonstrated ability to work with minimal supervision; self-directed and detail-oriented to effectively oversee multiple projects simultaneously as well as manage large and diverse teams to deliver results within specified time frames.

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Tulane is an EOE/M/F/Vet/Disabled employer.

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