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Director of Human Resources and Administration

Peppper Hamilton, LLP

Philadelphia, Pennsylvania 19103
Job Type:
Job Status:
Full Time
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Job Details

Position Description


The Director of Human Resources and Administration is responsible for leading, developing and managing three operational support departments that are based in the Philadelphia office. The departments are Human Resources, Office Services/Facilities, and Travel.  While this position is based in the Philadelphia office, it also has national responsibility in ensuring that high quality operational services are provided to each of the Firm’s offices.


Essential Duties and Responsibilities


Human Resources:  Lead and manage the Philadelphia-based HR department to provide high quality services in the following areas:  oversee personnel records and retention policies; develop and implement staff policies; monitor quality and effectiveness of HR processes and procedures; handle or oversee employee relations matters; oversee staff recruitment and retention initiatives; review and make recommendations for compensation and performance management; initiate and drive rewards and recognition programs; support talent management process; drive and assess HR Metrics; handle or oversee confidential investigations; monitor employee voluntary and involuntary terminations, retirements and position transfers.  Oversee the preparation of annual EEO-1 report and other federal or state required reporting as requested; oversee preparation of the Firm’s AAP; oversee utilization of staff paid time off benefits; write and implement performance improvement plans and disciplinary notices; monitor and ensure compliance with all federal, state and local laws and regulations in multi-state locations, including PA, DE, NJ, NY, MI, DC and CA and ensure compliance with EEO, ADAAA, FMLA, FLSA, USERRA, OSHA; worker’s compensation; and HIPAA. Oversee data accuracy and effective use of the Firm’s electronic HRIS system, Dayforce Workforce Management System.  Work effectively with Office Administrators and Philadelphia-based department heads on personnel issues and policies related to all tasks indicated under this section.


Office Services:  Review and oversee Two Logan lease and sublease agreements; work with Director, Office Services, to maintain relationship with landlord on building issues; manage the Disaster Recovery and Business Continuation Plan; work with CAO to make open/closure decisions for Philadelphia office in inclement weather; monitor Philadelphia office furniture procurement and Pepper Café kitchen purchases; manage renovation projects, interior design and office assignments for attorneys and staff in the Philadelphia office; oversee and maintain equipment leases with Stewart/Xerox, and equipment and labor contracts with Canon.  Work with and support outside Office Administrators with equipment leases and contract labor.


Travel:  Work with the Travel/Meeting Planning Administrator to ensure effective allocation of staff in order to provide quality, effective and timely travel arrangements of the Firm’s attorneys, paralegals, clients and other professionals, as requested.  Review software needs of the department in order to continue to provide effective travel and meeting arrangements.


Financial:Management of $15 million dollar annual operating and capital budget; review monthly reports to compare actual to budgeted expenses; complete quarterly variance reports; review monthly overtime report and make staffing adjustments as needed; prepare comprehensive annual budget that includes operating, capital and salary expenses; prepare and submit for approval annual salary budget spreadsheets for approximately sixteen departments; prepare and submit annual salary spreadsheets for January review (managers) and April review (support staff); provide support to Harrisburg and (other outside offices as requested) during annual salary review process.


Minimum Qualifications and Skills


A minimum of eight to ten or more years of varied and progressive human resources and administrative management experience in a law firm or other professional service environment is required. Strong and proven expertise in leading the human resources management function in a professional services environment and in managing other operational services is required.  Experience successfully managing a high volume budget is desired.  Must be highly organized, detail-oriented, efficient, multi-tasking and able to handle time-sensitive and confidential matters in an effective manner.  Possess excellent written and verbal communication skills.  Ability to work and communicate effectively with individuals at all levels. 




Related Training and Education Required

Bachelor’s degree or higher in a relevant discipline such as business administration, business management or human resources. Completion of PHR or SPHR, SHRM-CP or SHRM-SCP certification is desired.  Prior experience in a Human Resources management role is required.  Experience and proficient with Microsoft Office Suite, FileSite (or similar) Document Management System, and Dayforce Workforce Management System or similar HRIS system is preferred.

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