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Director of Human Resources

Klamath Community College

Klamath Falls, Oregon 97603
Job Type:
Job Status:
Full Time
1st Shift
  • Administrative
  • EEO/Affirmative Action
  • Employment/Recruitment
  • Compensation
  • Benefits
Klamath Community College
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Job Details


Directs human resources policies and procedures pertaining to hiring, workplace safety, and employee leaves and compensation.

  • Serves as a link between management and employees by handling a variety of questions, interpreting and administering policies, interpreting KCCFA collective barging agreement, and helping to resolve work-related problems.

  • Collaborates with department directors to determine job needs and create job descriptions and postings.

  • Collaborates with supervisors to assign salary grades to new positions.

  • Supports various aspects of the selection process including processing applications, developing interview questions, serving on search committees, and making recommendations for hires.

  • Conducts pre-employment reference checks, coordinates background and drug testing assessments, and collaborates with the hiring manager and President to finalize job offers.

  • Plans and conducts new employee orientations ensuring receipt and verification of required documents, understanding of organizational policies, working conditions, and employee benefits.

  • Directs all activities related to FMLA/OFLA leaves, including notice to employees of leave rights, collaborating with payroll to administer leaves, requesting medical certifications, and tracking leave time.

  • Directs performance-management activities, including tracking performance evaluation completions and coaching managers on written comments.

  • Collaborates with the Vice President of Academics to prepare and distribute credit and non-credit adjunct employment contracts ensuring accuracy of contract amounts, timely distribution, and alignment with collective bargaining agreement.

  • Conducts investigations, makes recommendations on work performance improvement plans and disciplinary action regarding employee issues.

  • Manages worker’s compensation claims by assisting employees with filing claim and return to work strategies. Prepares yearly reports; manages cooperative work experience reporting and assists with yearly audits.

  • Collaborates closely with Payroll in determining compensation and assigning budget accounts.

  • Serves as a Title IX Investigator for employees.

  • Responsible for the preparation of a variety of written correspondence including letters of appointment, notifications to payroll of status changes, monthly Board of Education report, and numerous complex reports for internal and external regulatory use.

  • Consults with, recommends, and monitors compliance with college policies related to Human Resources and assigned areas.

  • Manages various employee benefits, including benefits planning, administration, open enrollment, and employee support and education.

  • Acts as prime liaison and coordinator with outside vendors for employee benefits such as health insurance and retirement plan accounts, ensuring the delivery of timely, cost-effective, and valued programs maintained and administered in compliance with applicable laws and plan designs.

  • Prepares and processes a variety of benefit-plan summary documents and other business or government forms pertaining to plan administration.

  • Maintains and updates employee plan selections on OEBB state website.

  • Oversees annual benefits open enrollment providing employee education, gathering and organizing employee forms, and providing necessary information to vendors and payroll.

  • Coordinates benefit paperwork and verifies for completeness and accuracy, including employee adds/changes/removals, and reconciliation of benefit payments.

  • Enters employee information into the state-wide OEBB computer system and updates monthly.

  • Responds to employee benefit questions and complaints; assists employees by providing guidance in plan interpretation and plan documents.

  • Conducts benefits orientation for new hires.

  • Ensures that benefits are administered in a manner that is consistent with institution policy, the current collective bargaining agreement, and legal compliance including, but not limited to, ERISA.

Administers HRIS systems for managing employee information.

  • Serves as Jenzabar Human Resources Module Manager.

  • Develops procedures and provides system training for internal users.

  • Coordinates with Institutional Research to update Jenzabar adjunct pay fields.

  • Assists with IPEDS reporting.

  • Oversees NEOGOV as a means for posting job openings, tracking, and reviewing applicants.

  • Manages the distance education new employee enrollment process ensuring compliance with state and federal laws.

  • Registers adjunct faculty in Office 365 email system and troubleshoots problems.

Recommends the hiring of new employees; supervises department operations and trains department staff.

  • Supervises department operations, ensuring that department deliverables and quality standards are met.

  • Conducts performance appraisals for any direct reports which may be assigned, provides input for appraisals of other department staff.

  • Contributes to the engagement of office staff; providing frequent performance feedback, opportunities to develop and grow, encouraging input, empowering decision-making, displaying concern for the employees’ well-being, and equipping the employees to succeed in their roles.

  • Serves as back up in the absence of Vice President.


  • Sources and recruits talent by developing attractive advertisements and sources to post job openings.

  • Prepares various state and federal yearly reports.

  • Participates on assigned shared governance committees.

  • Attends quarterly HR Director’s meetings.

  • Keeps current on new and changing HR laws including ACA, FMLA, sick leave, etc.

  • Other duties as assigned.



  • Excellent interpersonal and customer service skills, with the ability to maintain composure in high stress situations and remain flexible despite interruptions and/or routine changes.

  • Ability to organize and complete multiple assignments on-time with accurately and minimal supervision.

  • Demonstrates success in leading the work of others and collaborating cross-functionally to meet deadlines, manage projects, and execute a wide range of human resources activities.

  • Ability to communicate clearly, effectively, and professionally through both oral and written formats.

  • Ability to manage and coordinate multiple projects and resources while meeting critical deadlines.

  • Ability to develop and apply flexibility, resourcefulness, and creative approaches to unique problems with an understanding of the full institution-wide context.

  • Ability to work independently and use sound judgment in making decisions on a variety of human resources issues.



  • Bachelor’s degree or equivalent in human resources, business, or a related field.

  • Minimum five (5) years of work experience with demonstrated competency in performing the full range of human resources activities.

  • Requires advanced, high-level skills in use of Microsoft Office Suite (Word, Excel, Powerpoint, Outlook); experience with HRIS systems. Knowledge of Jenzabar preferred. Experience in education field preferred.

  • Certification as Professional in Human Resources (PHR/SPHR) preferred.

  • Master’s degree preferred; Juris Doctor degree recommended.

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