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Director of Human Resources

Turnberry Associates

Nashville, Tennessee 37203
Job Type:
Job Status:
Full Time
  • HR Generalist
  • Employee Relations
  • Employment/Recruitment
  • Organizational Development
  • Training/Development
Turnberry Associates
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Job Details




Lead the newest luxury branded hotel in Nashville as a part of the Executive Committee and Grand Opening Team.  We are currently seeking a Director of Human Resources for the opening of JW Marriott Nashville in early 2018.  When complete, it will be JW Marriott Hotels & Resorts’ first property in Music City, offering approximately 533 luxuriously appointed guestrooms, 50,000 square-feet of flexible meeting space, two full-service fine dining options, including a roof-top bar and restaurant, executive lounge, state-of-the-art spa and exercise facility, and a range of amenities and services that have become synonymous with the global brand worldwide. The new, 33-story JW Marriott Nashville will rise on one of the highest elevation points in the city, second only to the Capitol building.

JW Marriott is part of Turnberry Associates. Turnberry Associates has built over 20 million square feet of retail space, more than 7,000 luxury condominium and condo-hotel units, 1.5 million square feet of class “A” office space, in excess of 2,000 hotel and luxury resort rooms, as well as a number of exciting new projects currently in various phases of development.

Position is based in Nashville. 

Position Overview

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance and support necessary to achieve their customer service and business objectives.  Accountable for ensuring a proactive Human Resources environment consistent with profitability objectives


Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hire, train and supervise human resources personnel.  Provide ongoing communication regarding policies, programs and procedures.  Administer and direct the daily activities of the HR function.  Ensure the human resources function provides a high level of service to management and team members.

Direct and instruct management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient team members.  Assists General Manager in conducting interviews for all management positions.

Ensures that team members are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs.  Instruct training classes analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.

Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment.  Monitor same for fair and consistent application.

Ensure compliance with all State and Federal Laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices implementing new procedures and communicating verbally in writing any new requirement.

Provide assistance, guidance and counseling to the General Manager, management staff and line team members in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.

Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

Assist General Manager in managing all team member and labor relations.  Notifies Corporate Human Resources when in need of assistance with team ember and labor relations issues, by providing positive team member relations and ensuring the open door policy is communicated and managed effectively.

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate

Other duties and responsibilities as assigned

The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

Maintain a safe work environment for co-workers and a safe hotel for guests as described in the Team Member Handbook.

Maintains strong influence within all hiring, training, performance evaluations, discipline and/or termination decisions.

Responsible for receiving, processing and investigating complaints made per the existing harassment policy.

This job supervises the Human Resources Assistant.

Four year college degree in business, hospitality, human resources or related major.

Five - ten years combined general Human Resources and supervisory management experience required.

Prior Marriott hotel experience preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to communicate, verbally and in writing, effectively with co-workers; respond to employee requests, with high level of patience, diplomacy and tact. Excellent interpersonal skills to provide overall employee satisfaction.

Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.

Basic mathematical skills.

Ability to work under time pressures and extensive hours. 

Strong organizational skills with attention to detail

Ability to operate computers to include MS Office suite software and calculator 

Telephone etiquette skills needed

Ability to stand and/or sit and continuously perform essential job functions for duration of shift 
Maintains professionalism at all times, demonstrating courtesy and respect to employees and co-workers


Must be able to stand, walk, sit

Must be able to bend, stoop, crouch

Must use hands to reach, grasp, handle, pull and push

Must have good near and far vision

Must be able to hear, talk, smell

Majority of duties performed indoors.  Noise level moderate.




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