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Diversity and Inclusion Manager

North Los Angeles Regional Center

Chatsworth, California 91311
Job Type:
Job Status:
Full Time
1st Shift, 2nd Shift, 3rd Shift, Weekends
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North Los Angeles Regional Center
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Job Details

Bilingual English/Spanish Required



The Diversity and Inclusion Manager is responsible for creating and managing the cultural and diversity initiatives to help ensure that the delivery of services and supports is culturally inclusive and culturally informed for all individuals with developmental disabilities and their families, pursuant to the provisions of the Lanterman Act as well as the policies established by the North Los Angeles County Regional Center (“Center”) Board of Trustees.


(These are examples of the types of duties that may be performed. Additional duties may be added and some tasks will be completed as needed.)

Use research analysis to identify diversity and inclusion challenges and opportunities for development within the Center.

Develop benchmarks and metrics to measure and implement strategic interventions and organizational goals that help advance diversity and inclusion within the Center.

Coordinate, enhance and participate in support groups to help families understand services provided by the regional center, generic services and other community agencie

Lead the Center’s Purchase of Service (POS) Variance Data process.

Provide vision, leadership and coordination for the development of the Center’s diversity and inclusion policy that ensures all consumers take advantage of the services and supports available to assist in the achievement of the outcomes identified in their individual program plans.

Build organizational effectiveness at the service coordination, administration, clinical and service provider levels by providing cross cultural training and communications support to increase cultural competence across the continuum of care

Implement internal and external communications strategies that promote and educate employees and the community on the Center’s diversity and inclusion initiatives.

Develop strategic partnerships with state, county and city agencies to help launch diversity and inclusion initiatives and meet diversity and inclusion organizational goals.

Identify, build and sustain strategic partnerships with local community agencies and various stakeholders to assist in outreach efforts designed to identify, educate and inform clients and families.



Familiarity with the laws and regulations governing services and supports for individuals with developmental disabilities; especially including the Lanterman Act and all other applicable regulations, statutes and laws.

Familiarity with the various community-based resources and organizations that serve individuals with developmental disabilities.

Knowledge of the Center’s mission, vision and core values of the Center as well as compassion and respect for all consumers and families.

Proven progressive experience and demonstrated effectiveness leading projects that have the ability to drive organizational diversity and inclusion efforts.

Demonstrated policy development and project management ability with problem-solving skills and a demonstrated ability to apply independent judgment in critical situations.

Experience with curriculum development and implementation.

Strong communication skills, demonstrated ability to collaborate well with others to achieve a positive outcome.

Outstanding public speaking, presentation, coaching and written communication skills

Strong organization skills and ability to multi-task and prioritize effectively.

Strong analytical skills and ability to translate metrics, research and trends into strategy

Demonstrated record of managing high level, multi-year organizational change

Experience with social media and demonstrated software competency. Proficiency in Microsoft Word, Excel, PowerPoint, and Internet search tools.

NLACRC is an equal opportunity employer.  Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.


Bilingual English/Spanish required.


Education & Experience:

 Bachelors degree required, a Masters degree in a field of

human services, health, administration or related field

from an accredited university preferred.

Experience working in programs providing services for

individuals with developmental disabilities preferred, three

(3) to five (5) years working in the area of inclusion and


Experience working with individuals and families from

diverse cultural, linguistic and socioeconomic

backgrounds; an understanding of family systems and

human dynamics.

Must be able to work occasional nights, weekends and

holidays. This position requires the use of a personal

vehicle while conducting business and must possess a

valid (Class C) California driver’s license. Travel to offices

in Santa Clarita and Antelope Valley will be required.


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