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Employee Relations Manager

City of Austin

Austin, Texas 78704
Job Type:
Job Status:
Full Time
  • job_category_human_resources
  • Manufacturing / Production
  • Labor/Industrial Relations
  • Employment/Recruitment
  • Training/Development
City of Austin
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Job Details

The City of Austin is seeking a highly experienced and progressive human resources professional to join the City’s diverse and high-functioning Human Resources Department with a track record of broad, high-level leadership and excellent employee relations. 

Under general direction, this position is responsible for the employee relations functions to include investigations of complaints and interpretation, and the revision and development of personnel policies and procedures.  The position will be expected to develop creative solutions to improving the employee and labor relations within the City.


The Human Resources Department seeks an experienced Human Resources professional that is knowledgeable of, and able to apply, the principles and practices of modern public personnel administration.  The candidate should have experience in administering, directing, and reviewing employee relations programs, including the handling of grievances and performance issues. Other attributes include:

  • Skilled in building consensus among people with divergent opinions
  • Possesses the experience, ability, willingness to promote and implement innovative efforts.
  • Provides guidance and advice to management on developing, implementing and revising employee  relations programs and policies
  • Works strategically, in partnership, with multiple stakeholders to build consensus across business  functions and has demonstrated results using creative innovations in strategic initiatives as well as change management.
  • Actively involved in the human resources profession
  • Customer service oriented
  • Accessible with an ability to actively listen



Qualified candidates must have graduation from an accredited four year college or university with major coursework in Human Resources, Business, Labor Relations, or in a field related to the job, plus six (6) years of employee relations experience, at least two (2) of which are in a supervisor capacity.

In addition, the ideal candidate would have the following preferred qualifications:

  • HR Certifications or Professional Certifications (i.e. SPHR, SHRM-SCP) are strongly desired.
  • Training or certification in mediation and/or alternative dispute resolution techniques.
  • Training or certification related to Employment Law.
  • Experience investigating employee complaints of discrimination, harassment, and retaliation.
  •  Experience working in the public sector.
  •  Experience working with labor organizations.


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