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Employee Relations Manager

Catholic Guardian Services

New York, New York
Job Type:
Job Status:
Full Time
  • Employee Relations
  • Labor/Industrial Relations
  • Organizational Development
  • Legal
Catholic Guardian Services
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Job Details

Employee Relations Manager


Leading nonprofit and social services agency based in New York City is seeking an Employee Relations Manager to support the organization in maintaining a safe, healthy, productive, legally compliant, harassment and discrimination free work environment. Successful candidate will be responsible for creating policy, educating employees and handling employee relations matters with a focus on conflict resolution in a fast-paced environment.


Category: Human Resources

Report to: Director of Human Resources


Job Requirements

  • Serve as a resource to employees and leadership to ensure that the organization maintains its high ethical and legal standards.
  • Develop guidelines, policies and procedures for the proper handling of employee & labor relations issues and investigations in accordance with applicable employment and labor laws.
  • Lead the creation of employee relations tools, programs and processes to enhance employee engagement and mitigate factors negatively impacting organizational performance.
  • Lead the development and implementation of a variety of qualitative and quantitative measures to track the effectiveness of employee & labor relations processes.
  • Conduct and manage fact finding workplace investigations concerning matters related to potential violations of the law, organizational policy, non-compliance, unethical behavior and misconduct.
  • Evaluate procedures and technology solutions to improve human resources data management.
  • Ensure compliance with legal and regulatory requirements as well as union collective bargaining agreements.
  • Examine and re-engineer operations and procedures to develop and implement new Human Resource strategies and procedures.
  • Create strategic training and organizational development plans to meet personal, professional, and organizational needs of employees.
  • Document investigative interviews and collect, protect and retain pertinent information and evidence
  • Review, assess and interpret information and evidence gathered from investigations
  • Provide regular updates on investigations, both orally and in writing, to HR Director and senior leadership



  • Bachelor’s degree in relevant field with 5-7 years’ experience in an HR role with an emphasis on employee relations; Master’s degree and/or HR certification(s) a plus.
  • Knowledge of general workplace policies and labor and employment laws, including but not limited to Title VII, ADA, FMLA, ADEA, FLSA.
  • Demonstrated experience and skill in conducting workplace investigations and drafting reports on investigation.
  • Strong leadership skills, including organization, project management, delegation and analytical skills.
  • Strong interpersonal, communication and relationship-building skills.
  • Ability to work a flexible schedule and travel to a multi-site community-based program operation.



The successful candidate will be eligible for: Medical, Dental, Vision, 403B plan, Pension plan and other great benefits.

Please respond with both cover letter and resume to:


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