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Employee Relations Specialist

Blue Cross and Blue Shield of Alabama


Location:
Hoover, Alabama 35244
Date:
03/30/2017
Job Type:
Employee
Job Status:
Full Time
Shift:
1st Shift
Categories:
  • Employee Relations
  • Employee Asst. Programs
Blue Cross and Blue Shield of Alabama
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Job Details

Department Overview

Associate Resources is responsible for providing programs, services, coaching and education to influence open communication, encourage associate engagement, promote work-life balance and ensure fair and equitable treatment in accordance with company policy and regulatory compliance. Associate Resources ensures through advising and coaching managers and associates that all actions affecting employment relationships, associate assistance, complaints or inquiries are performed within company policy and regulatory constraints. The department enhances a corporate culture that emphasizes concern for associates while promoting a commitment to cost efficient, customer oriented delivery of services.


Primary Responsibilities

Monitors and ensures through coaching and education of managers and associates that actions affecting employment relationships, including pre-employment drug screening, associate assistance, discipline, termination, or associate complaints or inquiries regarding any and all aspects of their employment are performed within company policy and regulatory constraints.

Requirements

Summary of Qualifications

  • Bachelor's degree
  • Knowledge of Corporate Operating Policies and/or Compliance Procedures
  • Knowledge of applicable employment and labor laws
  • Experience in a position requiring the ability to handle multiple tasks and changing priorities
  • Demonstrated experience in a position exercising independent judgment to make sound decisions and solve problems
  • Experience in a position interacting with all levels of staff internal and external
  • Experience in a position interpreting and communicating information orally and written
  • Experience in a position requiring the ability to resolve conflict
  • Experience in a position working with highly confidential information
  • Knowledge of Performance Management principles preferred
  • Knowledge of PeopleSoft preferred
  • Knowledge of FMLA is preferred
  • Knowledge of ADA is preferred
  • Experience in a position making formal presentations is preferred
  • Project management experience is highly desirable
  • Previous investigational interviewing experience is preferred
  • Previous experience in a HR Generalist or Employee Relations role is highly desirable

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