Executive Director - Talent Development
- Organizational Development
To provide strategic and thought leadership for the Talent Development department within the Human Resources division of NCCI. To ensure that all talent development programs are aligned with NCCI's mission and values to enhance our ability to meet our company goals.
Oversees all processes, systems, programs and vendors to support Talent Development in meeting company needs to include:
• Leadership development
• Skill training
• Compliance training
• Performance Management
• Succession Planning and Talent Review
• Learning Management Systems and other technology to support training
• Assessments (e.g. Insights, MBTI)
• Tuition Reimbursement
• Certification of internal trainers
• Talent Development analytics and metrics
• Talent Development budget
Manages and directs assigned staff. Duties include, but are not limited to, decisions about: hiring and staffing; position design, organization structure; performance assessment; coaching; pay; and corrective action and separations. Develops, reviews, and/or approves: work schedules, work assignments, work processes, PTO and other time-off requests, and development through relevant training programs for staff.
Oversees curriculum and may design and facilitate courses for leadership development, skill training, customer service training and other educational programs.
Stays current in industry research, theory, trends, methods and techniques. Continues to learn about new and better ways to facilitate learning. Preserves and promotes the use of training standards, evaluations, data analytics and metrics. Constantly evaluates and applies new techniques and technology as appropriate.
Strategically plans and manages Talent Development programs for all employees at NCCI.
• Develop multi-year vision and set strategy to achieve it
• Evaluate needs, seek continuous feedback and identify opportunities for improvement
Oversees the NCCI Cares Program for charitable and community outreach.
Contributes to cross-divisional projects and councils related to talent development. Leads the Talent Development Council comprised of representatives across all divisions to ensure organizational alignment.
Required Education, Experience and Skills:
A minimum of a Master’s degree in education, training, OD, psychology, human resources, business or related field required.
A minimum of 10 years of experience in the area of talent development including management of the function as well as instructional design, facilitation, Learning Management System, human resources generalist, performance management, succession planning, performance coaching or other related areas. Specific experience required may vary depending upon need (Project Management, Leadership development, eLearning, etc.)
Ability to lead the Talent Development function and manage the performance of others
Working knowledge of training standards, adult learning principles, and evaluation as well as the ability to identify and validate true training needs
Excellent verbal and written communication skills
Working knowledge of Microsoft Office products and a learning management system
Highly collaborative with strong interpersonal skills, consulting and facilitation skills
Ability to manage projects and meet critical deadlines
Preferred Education, Experience and Skills:
Doctorate in education, training, OD, psychology, human resources, business or related field required. Certifications and experience in instructional design and facilitation, teambuilding, personality profiles and assessments. Knowledge of neuroscience and data analytics related to employee development helpful. Passion for charitable giving and community involvement preferred.
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