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Generalist - Training & Development

Walker & Dunlop, LLC

Bethesda, Maryland 20814
Job Type:
Job Status:
Full Time
  • Training/Development
Walker & Dunlop, LLC
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Job Details

Position Summary: 

The Generalist partners with VP to manage the administration of Human Resources (HR) policies, procedures, benefits, and programs for designated departments within Walker & Dunlop.  The Generalist will act as the initial point of contact on HR matters, providing guidance, assistance, and support to employees.  The Generalist is also primarily responsible for managing employee development and culture initiatives. 


Essential Functions – Primary Role and Responsibilities:


Performance Management/Employee Relations

  • Manage the annual review process, including:  serve as system administrator, analyze and run status reports, facilitate Goals & Objectives training, ensure all Goals & Objectives are completed in UltiPro, work with designated departments to ensure the timely completion of mid-year and year-end reviews, and manage the printing and compilation of all reviews.
  • Manage voluntary employee exit process, coordinating with various HR and support function team members.
  • Conduct stay interviews with members of designated departments.
  • Work with designated departments to develop career paths, identifying specific role responsibilities that need to be mastered at each level and work to bring transparency to career movement.
  • Manage onboarding process for designated departments to ensure employees have the tools and resources they need to be successful from day one.
  • Assist VP with employee relations issues within designated departments as needed.

Employee Development and Culture

  • Manage the annual employee opinion survey and drive follow-up, ranging from communications, focus groups, and new initiative implementation.
  • Manage the submission of corporate recognition applications, including disseminating surveys and authoring essays which highlight our company culture. 
  • Partner with VP to develop and implement overall corporate professional development training strategy to include leadership development, compliance training, and professional development.
  • Develop and coordinate employee training on a variety of professional skills.
  • Manage various training and development initiatives to include:
    • o   Women’s Initiative
    • o   W&D Professional Book Club
    • o   LEAD Program
    • o
    • o   Learning Olympics
    • o   Shadowing Program
    • Diligently track, develop, and maintain Company training tracking system, budget, metrics and reports.
    • Survey employees and management on their learning and development experiences.
  • Other duties, projects, and responsibilities as assigned.


Knowledge, Skills & Abilities:

  • Bachelor’s degree from an accredited college or university
  • 5+ years of progressive HR experience in a financial or professional services firm
  • At least 3 years of training and development experience preferred
  • PHR or SHRM CP a plus
  • Self-starter with the ability to anticipate potential situations, resolutions and departmental needs
  • Developed comfort interfacing with all levels of internal and external contacts
  • Ability to use sound judgment to take action with minimal supervision
  • Strong verbal and written communication skills; exceptional attention to detail and organization skills
  • Ability to deliver presentations and trainings
  • Ability to travel approximately 25%

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