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HR Manager


Bend, Oregon 97702
Job Type:
Job Status:
Full Time
1st Shift
  • Employee Relations
  • HR Generalist
  • Training/Development
  • Communications
  • Legal
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Job Details

NAVIS is hiring an experienced HR Manager to our team in Bend, Oregon!

The HR Manager is involved in the day-to-day operations of the Human Resources Department by planning, conducting, and coordinating the development, administration, and communication of HR programs and initiatives.

This position reports directly to the VP of Human Resources and is an individual contributor role.

The HR Manager is responsible for a variety of projects that encompass all functional areas of HR, with special emphasis on HR program administration, employee relations, employee learning & development, internal HR communications, legal compliance, and, to a lesser extent, recruitment & staffing. This position requires a strong administrative and organizational skill set and a solid understanding of the Human Resources function.


This position is based in beautiful Bend, Oregon - an outdoor paradise, regardless of the season!  Relocation assistance is offered on an as-needed basis.

  • Become a trusted strategic partner with key business stakeholders to ensure their HR-related needs are being met
  • Work closely and communicate regularly with the VP of HR about new and ongoing tasks, events, HR projects, and employee-related issues
  • Involved in the definition, creation and implementation of Human Capital strategies and tactics across the company
  • Effectively coordinate, handle, and process employee relations issues, including investigations, as needed
  • Assist in the annual benefits renewal process, as required
  • Champion the Performance Management Process-Specifically responsible for the coordination and execution of the performance review process for employees (timing, follow-up, pay changes, etc.) and the Goal Setting Process for employees using the NAVIS Talent Management Portal (Cornerstone Performance Module)
  • Assist in the implementation and execution of new HR systems and processes (Cornerstone, Paylocity, and others)
  • Identify ways to improve HR workflows, increase efficiencies, and improve the overall employee experience
  • Provide analysis, reporting and the identification of key HR KPIs that can be regularly monitored, measured, and acted upon (HR analytics)
  • Deliver portions of the employee onboarding program to newly/recently-hired employees
  • Perform employee skills gap analysis & implement effective learning and development solutions
  • Prepare and manage internal employee communications related to a variety of topics including performance management, employee learning and development, HR policies and processes, compliance, etc.
  • Act as an HR Business Partner supporting the needs of both the individual contributor and the managers at NAVIS with employee relations matters
  • Support the managers through the performance management process, assisting with feedback conversations, progressive discipline, and performance improvement plans
  • Identify trends and partner with VP of HR, offering recommendations for improvement
  • Partner with managers to identify and develop hi-potential employees
  • Update employee handbook, forms and policies, bulletin boards and required postings
  • Manages organizational compliance with all existing human resource related laws and reporting requirements
  • Act as Leave Administrator for the organization, which requires knowledge of state and federal leave laws for all of the states NAVIS has employees
  • Manage Workers Compensation program
  • Manage Unemployment claims
  • Partner with recruiting, create and maintain legally compliant job descriptions that are meaningful to the role and provide an accurate view of the essential duties of the role
  • Partner with VP of HR, ensure that all roles are slotted in the accurate job grade and make recommendations, when necessary
  • Partner with VP of HR, provide compensation analysis, as necessary
  • Analyze data and make recommendations, as required
  • Other duties as assigned


NAVIS ( is the No. 1 reservation sales and marketing platform for the hospitality industry. Because we believe technology should make you money, not cost you money, we developed our game-changing Revenue Performance Platform™ to them to drive, capture and convert more direct bookings. We deliver actionable guest insights so departments can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it!

Founded in 1987, NAVIS is a privately held company with headquarters in Bend, Oregon, and growing offices in Orlando, Florida and Reno, Nevada. NAVIS has been named a "Top Workplace" for SEVEN years running!

We have been recognized as a "Top Workplace" by The Oregonian for several years, a "Top 10 Workplace" by the Orlando Sentinel in 2017, and a "Best Place to Work" by theNorthern Nevada Human Resources Association in 2017.

At NAVIS, our Core Values are:

  • Golden Rule: I treat others as I want to be treated
  • Integrity: I am a person of my word and highly trusted
  • Innovation: I create solutions for difficult business problems
  • Performance: I am part of an ambitious team and my results matter
  • Attitude: I am a positive influence, I love my team and the work we do



  • Bachelor’s Degree is highly preferred
  • At least five (5) years of related HR work experience in a professional corporate environment
  • SHRM-CP or SHRM-SCP (or previous PHR or SPHR) certification is highly preferred
  • Must be flexible with a proven ability to be adaptable in a fast-changing, professional work environment
  • Approachable, collaborative work style is required
  • Experience running and managing an HR program with multiple disciplines
  • Employee learning & development experience – includes basic curriculum development, delivering training to corporate audiences (small to mid-sized), and the desire to do so
  • Demonstrated experience with successful HR process / program implementations
  • Knowledge and understanding of state and federal employment regulations/legislation and the ability to effectively apply this knowledge
  • Strong balance of interpersonal and analytical skills is a MUST
  • Experience developing and tracking HR related metrics and KPIs.  This includes the ability to make decisions using data and leveraging Excel and/or other data analysis tools to quantify and present data. 
  • Strong Excel skills are highly preferred
  • Ability to follow detailed processes and conduct work in a highly organized and reliable manner
  • Optimistic, inquisitive and observant, with a passion for helping people
  • Impeccable listening skills
  • Approachable, quickly gains trust of employees at all levels on the company
  • Works independently and with a collaborative approach
  • Must be able to learn NAVIS's business quickly
  • Must have the ability to work well under pressure and in sometimes stressful situations
  • Maintains a high degree of confidentiality and attention to detail
  • Conflict resolution skills, business partnering skills and the ability to manage multiple tasks at one time
  • Excellent verbal & written communications skills with the ability to communicate effectively at all levels in the company
  • Must be proficient in the Microsoft Office Suite with strong experience in Outlook and Excel
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