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HR Representative

NORC at the University of Chicago

Albuquerque , New Mexico 87123
Job Code:
Job Type:
Job Status:
Full Time
  • HR Generalist
  • Employee Relations
  • Employment/Recruitment
NORC at the University of Chicago
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Job Details

NORC at the University of Chicago is seeking a detail-oriented Human Resources Representative to join our HR Operations in the Albuquerque call center.


This is an ideal position for an individual looking to grow his or her HR career with a focus on recruiting and employee relations.


NORC at the University of Chicago is an objective and non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.


General Responsibilities

  • Nurture a positive working relationship with local and state agencies, local community groups, all employees within NORC, and the community at large
  • Collaborate with local, state and federal agencies to secure hiring and training assistance
  • Produce standard reports; perform mail merges; maintain files
  • Participate in recruiting activities such as screening job candidates, attending group interviews, representing NORC at job fairs, producing offer letters, initiating background checks, and conducting orientations
  • The HR Representative is a non-exempt employee who can successfully perform job duties with support and supervision from the HR Associate
  • The ability to follow instructions and escalate HR and staffing issues for management review and input is a key success factor


The HR Representative will also:


  • Enter and audit employment transactions, such as applicant data, new hires, rehires, status changes, pay rate changes and terminations, into the ADP HR system
  • Assist in recruitment activities for Telephone Interviewers, including posting jobs, maintaining data in the ATS, sending and collecting onboarding paperwork
  • Initiate eVerify requests and verify I-9 data accuracy for data entry. Initiate background check requests for all new hires coordinating with HR team in Chicago
  • Provide employee relations support including counseling employees and documenting investigations in collaboration with the Chicago based HR team
  • Support leave of absence and worker's compensation processes for call center in collaboration with Chicago-based HR team
  • Support HR Associate in the daily maintenance of the center
  • Provide miscellaneous administrative support as needed
Required Experience
  • A high school diploma or equivalent with at least 1 year of experience in Human Resources experience required, Bachelor’s Degree preferred 
  • Ideal candidates will be organized and pay attention to details and deadlines; have good customer service skills; have familiarity with Human Resources processes and procedures; good written and oral communication skills; good problem-solving skills
  • Good working knowledge of MS Excel, MS Word, and MS Outlook is required


About NORC


A Tradition of Excellence

As one of the oldest not-for-profit, academic research organizations in the United States, and through its affiliation with the University of Chicago, NORC maintains the highest standard of professional excellence and scientific rigor, and is committed to broad dissemination of its findings.


A Passion for Innovation

NORC’s subject matter experts and survey professionals develop and employ innovative study designs, research methods, and technical applications to derive meaningful and accurate results. 


A Commitment to Collegiality

NORC cultivates an interdisciplinary culture of achievement in which senior investigators from diverse fields and professional backgrounds collaborate with the next generation of researchers in an open, collegial environment.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

Job Location
Albuquerque, New Mexico, United States
Position Type

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