Sign In
 [New User? Sign Up]
Mobile Version

Human Resources Director

Northeast Michigan Community Service Agency (NEMCSA)

Alpena, Michigan 49707
Job Code:
Job Type:
Job Status:
Full Time
  • Administrative
Northeast Michigan Community Service Agency (NEMCSA)
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

For fifty years, NEMCSA has prided itself on its dedication to providing our communities with the highest level of quality human service programs. NEMCSA is looking for a motivated and energetic innovator to lead our effort to attract and retain top talent for our Agency. The Human Resources Director originates and leads human resources practices that provide an employee-oriented, high performance culture with a strong commitment to the Agency’s mission of helping others. We are looking for candidates with a Bachelor’s degree and 10 years of increasing senior management experience, including human resource leadership.

  • Oversee all agency Human Resource functions including:
    • Plan, organize and control activities of the department:
      • Establish and maintain records and reports;
      • Evaluate reports, decisions and results of department in relation to established goals;
      • Develop department goals, objectives and systems;
      • Maintain a human resource system that assures personnel staffing information is up to date and available for reports, etc.
      • Acts as a leader, innovator and connector who supports NEMCSA’s existing vision to generate new ideas, programs and partnerships. 
    • Assure that policies administered by Human Resources reflect current regulations and laws:
      • Identify legal requirements and government reporting regulations affecting human resource functions and ensure policies, procedures and reporting are in compliance;
      • Maintain knowledge of industry trends and employment legislation and ensures Agency compliance.
    • Assure that all employee benefits are at best price and coverage:
      • Acts as chairperson of the Wage Compensation Committee, providing information and convening meetings as needed.
      • Obtain bids upon renewal and confer with Wage Compensation Committee regarding costs and options;
      • Make recommendations regarding employee cost sharing;
      • Oversee benefits administration, open enrollment and benefit meetings;
      • Review employee hours for health benefit eligibility to ensure ACA compliance;
      • Update Summary Plan Description with new benefit changes, ensure employees are notified;
      • Complete CMS Credible Coverage reporting and notify employees of credible coverage status;
    • Leads agency compliance with all governmental reporting requirements including any related to the Equal Employment Opportunity (EEO), the American’s with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), Employment Retirement Income Security Act (ERISA), the Department of Labor, Worker Compensation, the Occupational Safety and Health Administration (OSHA), and others. Works to minimize agency exposure.
    • Profit Share /401(k) Plan:
      • Actively participates as a trustee of and Chairperson of the agency retirement plan committee;
      • Work with Third Party Administrator to ensure enrollments and withdrawals are completed on a timely basis;
      • Coordinate with Financial Advisor to schedule educational and new enrollee meetings;
      • Coordinate plan changes with Third Party Administrator;
      • Act as contact person for the Profit Share Plan audit by securing needed information from plan provider, producing withdrawal authorizations and other requested plan documentation.
    • Assure that information is available to program directors:
      • Advise managers in appropriate resolution of employee relations issues;
      • Respond to inquiries regarding policies, procedures and programs;
      • Insure reports and inquiries for personnel information are appropriately relayed. Exercises a high degree of discretion and confidentiality.
      • Demonstrates a clear understanding and provides leadership in performing outreach and education for employees regarding employment issues.
    • Administer salary administration program to ensure compliance and equity within the organization:
      • Conduct wage surveys and analyzes data within labor market to determine competitive wage rates;
      • Recommend updates and revisions to the agency Classification and Pay Structure;
      • Administer job classification system which includes classifying and reclassifying positions;
      • Works with department heads/program directors to ensure job descriptions are accurate and up to date.
    • Administer performance review program to ensure effectiveness, compliance and equity within the organization;
    • Monitors and advises managers and supervisors in the progressive discipline system. Monitors the implementation of improvement processes with non-performing employees;
    • Assure that all supervisory staff receives appropriate training in Human Resource areas:
      • Coordinate training in interviewing, hiring, terminations, promotions, performance review, harassment and other pertinent topics
      • Works closely with hiring managers to assess talent needs, determine candidate qualifications, and develop job descriptions;
  • Recommend policies and practices to Executive Director;
  • Researches ways to make Department efficient and effective especially through the use of enhanced technology;
  • Conduct/oversee investigations or complaints, as appropriate. Handles all complaints effectively and in a timely manner.  Works to ensure processes are administrated fairly.
  • Consistently looks for ways to enhance agency culture and improve the employee experience.
  • Oversees the development and maintenance of the Human Resources sections of the NEMCSA website, particularly with regard to recruitment and company culture.  
  • Participate in agency administrative meetings:
    • Attend Program Director and Supervisor meeting;
    • Attend Board of Director Meetings;
      • Staff contact for Personnel Committee of the Board.
  • Oversee all employee workgroups:
    • Actively participate on committees and provide assistance as necessary.
  • Chair Employee Relations Committee;
  • Proactively identifies organizational skill gaps; proposes and implements solutions.
  • Keeps the Executive Director and management team informed of significant problems that jeopardize the achievement of agency goals, and those that are not being addressed adequately at the line management level.
  • Other tasks required to assure best practices are followed;
    • Participate in continuing education.


Education and Experience:

Bachelor’s Degree in finance, human resources or related business field, 10 years increasing senior management experience including human resource leadership is required. Human Resources experience and computer knowledge a must.

 Certificates, Licenses, Registrations:

Employees in this position must possess reliable transportation and a valid Michigan driver license. Human Resources certification preferred (SHRM PHR or similar).

Powered ByLogo

SHRM provides content as a service to its readers and members. It does not offer legal advice, and cannot guarantee the accuracy and stability of its content for a particular purpose. Disclaimer