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Human Resources Director

Open Door Health Services

Muncie, Indiana 47305
Job Type:
Job Status:
Full Time
1st Shift
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Job Details

Job Title:Human Resources Director                   

Department: Executive Leadership

FLSA Status: Exempt                                                

Status: Full Time Exempt

Reports to: Chief Executive Officer                              

Revision Date: 10/25/2017

Open Door Health Services 

Our organization is a growing not-for-profit Health Center (FQHC) based in Muncie, IN. We constantly seek to improve the quality of service provided to our clients, by encouraging continued education and team building. We would love to hear how your skills and experience in Human Resources, could make us more efficient and empower the organization as we continue to move forward.



The Human Resources Director is responsible for developing and executing the human resources strategy, in support of the overall business plan & strategic direction of the organization. More specifically, the HR Director will focus on areas such as succession planning, talent management, change management, organizational and performance management, training and development, and compensation in a way that supports the work of the organization and is committed to its mission and values.

This position is a key member of the executive leadership team, focused on supporting the mission, vision, and overall strategies, direction and programs for the organization.


  • Establish and implement HR efforts that effectively communicate and support the organizations mission and strategic vision.
  • Serves as a business partner to the CEO and the leadership team, providing strategic leadership to attract, develop and retain the best available talent.
  • Direct the Human Resources team in developing and executing best practices to enable a high-performing team that contributes to the organization’s strategic growth.
  • Prepares and manages Human Resources Departmental budgets.
  • Provide overall leadership and guidance to the team, in areas of responsibility, including: performance management, employee relations, career development, salary administration, retention, training, leadership development, human resources information systems, and succession planning. He/she must;
    •    Ensure effective recruitment and on boarding programs/processes are implemented, which support the retention and success of staff throughout the organization.
    •   Oversee benefit programs including workers compensation; plan communication, enrollment and administration.
    •   Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes.
  • Serve as the Chief Diversity and Inclusion Officer for the organization and ensure an overall strategy is developed that support program innovation, leadership development, collaborations, financial development, branding/visibility.
  • Responsible for developing and administering the organization’s personnel procedures and policies.
  • Maintains an effective program of compliance with laws and regulations related to human resources, and manages relationships with compliance agencies and legal counsel.
  • Participate in national, state and local meetings that support overall organizational strategies including leadership development and government affairs.
    •    May assume leadership roles in committees or events as appropriate.
  • Oversees staff surveys and assessments programs to gain insight on staff feedback, engagement and satisfaction; ensure information gained is analyzed, communicated and as appropriate incorporated into strategies.
  • Works directly with assigned committee(s) to build relationships, develop policies, monitor their implementation and meet the related needs of the board.



  • HR Expertise
  • Ethical Practice
  • Relationship Management
  • Leadership & Navigation
  • Business Acumen
  • Global & Cultural Awareness
  • Communication
  • Inclusion Strategies
  • Organization
  • Project Management




This position is directly responsible for leading two staff within the Human Resources Department.  



  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.  The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The employee must occasionally lift and/or move up to 30 pounds. 
  • The noise level in the work environment is usually moderate.



  • Bachelor’s degree in business, human resources, or related field.
  • SHRM-SCP or SPHR certification preferred or earned within one year of start date.
  • Five years broad-based progressively responsible human resources experience.
  • Senior leadership experience is preferred.
  • Experience developing and implementing successful recruitment and retention programs.
  • Experience working with, and among employees and volunteers with diverse backgrounds and capabilities. 
  • Experience with diversity and inclusion training and education.
  • Advanced working knowledge of computer programs, including MS Office Suite.


DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  This is not intended to be used as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.



It is the policy of Open Door Health Services, to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, or any other characteristic protected by federal, state or local law. In addition, Open Door Health Services will provide reasonable accommodations for qualified individuals with disabilities.


*Thank you for taking the time to review the Human Resources Director position we have available. If you believe you are a good fit for the position and with our organization, we would love to review your resume. Please follow up with salary requirements and any accommodations needed.

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