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Human Resources Generalist

Charlotte Gastroenterology and Hepatology

Huntersville, North Carolina 28078
Job Type:
Job Status:
Full Time
1st Shift
  • HR Generalist
  • Employment/Recruitment
  • Administrative
  • Benefits
  • Compensation
Charlotte Gastroenterology and Hepatology
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Job Details

GENERAL SUMMARY OF POSITION: This is a professional position that involves administering human resources policies, programs and practices: including planning, organizing, developing, implementing, coordinating, and directing. Duties include formulating policies and procedures for the Human Resources Department and recommending policies and practices to senior management. 

SUPERVISION RECEIVED: Reports to Director of Operations and Chief Executive Officer

SUPERVISION EXERCISED: Oversees payroll/accounting assistant


1. Ensures the development of departmental plans, goals, mission, policies/procedures, and budget. Ensures selection, training, monitoring and evaluation of departmental staff.

2. Develops/implements HR plan for clinic including recruitment, selection, promotion/transfer, orientation, compensation administration, labor relations in collaboration with management team.

3. Heavy recruitment support including working with authorized recruitment agencies, posting of new positions on recruitment sources, conducting candidate screening/interviews, obtaining background checks and reference checks.

4. Educates/advises administrative and clinical managers on personnel issues including termination, labor disputes, morale.

5. Oversees the conduct of compensation surveys and recommends changes to ensure clinic remains competitive with market rates for wages/salaries and benefits.

6. Maintains/monitors records of worker's compensation, EEO, ADA, FMLA, unemployment and other employee claims.

7. Reviews exit interview data to determine reasons behind separation. Uses HRIS information software systems to gather/analyze/present data.

8. Recommends changes to policy and training to ensure compliance with laws and regulations.

9. Practices open-door policy to encourage employees to discuss grievances. Facilitates peer-to-peer and employee-manager discussion/mediations.

10. Recommends and facilitates employee recognition efforts and events. Ensures employee assistance is available for emergency relief.

11. Serves as the OSHA safety officer. Performs annual required trainings on all personnel.

12. Responsible for CGH’s compliance with Federal and State Legislation pertaining to all personnel matters.

13. Maintains knowledge of industry trends and employment legislation and ensures CGH’s compliance.

14. Serves as the compliance office for HIPPA and FACTA.

15. Conducts New Hire Orientation for all new employees.

16. Maintains integrity and confidentiality of personnel records.

17. Provides policy interpretation based on clear-cut guidelines within the company Policy and Procedures Manual.

18. Coordinates and oversees the administrative details of Employee benefits.

The job holder must demonstrate current competencies applicable to job position.


EXPERIENCE: Minimum of three (3) to five (5) years experience in a generalist capacity.


CERTIFICATES AND LICENSES: Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) or SHRM Certified Professional (SHRM-CP) preferred.


QUALIFICATIONS (Knowledge, Skills, and Abilities):

1. Knowledge of federal and state employment/labor laws, clinic policies.


2. Knowledge of how to conduct wage/salary and employee satisfaction surveys; to mediate personnel grievances/disputes; to analyze human resources data for critical indicators.


3. Knowledge of compensation/benefits administration.


4. Skill in staying abreast with the state-of-art in employment, labor, compensation, government regulations related to personnel.


5. Skill in gathering/analyzing objective and subjective data on personnel matters and facilitation resolution.


6. Skill in advising/educating managers on best HR practices including employee training, motivation, development, discipline/termination.


7. Ability to role model effectively with many types of people at all levels including as an employee advocate, a manager counsel and a physician resource.


8. Ability to direct the best use of the human resources management information system in reporting statistics.


9. Ability to communicate effectively in written and verbal form.



Primarily office setting. Minimal exposure to communicable diseases.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk or hear. The employee will be sitting 6-8 hours/day. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee can experience severe stress related to tense employees and critical HR decisions. The position requires use of computer equipment.



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