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Human Resources Generalist

Teachers College Columbia University

New York, New York 10027
Job Status:
Full Time
  • HR Generalist
  • Administrative
Teachers College Columbia University
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Job Details

Job Summary

Reporting to the Director of Compensation and Benefits, the selected individual will provide first-level, professional HR information and advice to employees. The incumbent will also maintain market-based and point-factor compensation systems and administer the leave programs. Specific responsibilities include: Compensation: Work with Director and HR Services team in Job Analysis, primarily through identifying market benchmarks or creating benchmarks using similar characteristics. Evaluate jobs within the framework of an existing point-factor system. Respond to market surveys. Analyze data and provide statistical reports, as necessary. Ensure that the compensation system is up to date within existing organizational databases. As part of the Compensation and Benefits team, contribute to employee benefits program administration, as assigned. Employee Support: Provide employees and supervisors with first-level professional support regarding various employment-related issues, including but not limited to employee benefits, policies and processes to accomplish various transactions. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Maintains call center database. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Leaves Administration: Administer the leave process, including workers' compensation, FMLA, DBL, TC supplemental short-term disability policy and unpaid leave. This often involves working with insurance companies involved in the process.


Bachelor's Degree plus one year of related experience, or the equivalent in education, training and experience is required. Strong communications skills including the ability to work with people over the telephone to address non-routine issues. High degree of confidentiality and diplomacy. Strong analytical, problem solving and decision making skills.

Bachelor's or Master's degree in Human Resources or related degree. Three years of progressively-responsible experience as an HR professional. HRIS experience. Experience with ERISA, HIPAA, COBRA, FMLA, ADA and various state and federal laws applicable to employee benefits. SHRM/PHR or CEBS certification. Experience working in a call center environment. MS office experience and ability to use Excel for data analysis. Team player with flexibility and a willingness to learn.

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