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Human Resources Generalist

Community Food Bank of Southern AZ

Tucson, Arizona 85713
Job Type:
Job Status:
Full Time
  • HR Generalist
  • Employee Relations
  • Employment/Recruitment
Community Food Bank of Southern AZ
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Job Details


POSITION:      Human Resources Generalist


Primary Focus:  Recruitment, Workers’ Compensation,


                           401k and Employee Relations


FTE/FLSA:       Full-Time / Exempt


SALARY:         Commensurate with experience/Excellent benefits package

Function: The HR Generalist performs human resources-related duties at the professional level, and is responsible for performing various HR-related duties, working closely with the CHRO and HR Team, in support of all locations of CFBSA. This position carries out responsibilities primarily in the functional areas of recruitment, workers’ compensation, OSHA administration, employee relations, 401k, performance management, affirmative action, and policy compliance and implementation.


Shared Collective Responsibilities:


  • o   Create a safe space to allow and invite truth telling to occur.
  • o   Act with honesty, trust and transparency and deliver on my commitments.
  • o   Be present for the people who work in front of me today.
  • o   Maintain an open mind and be open to different points of view.
  • o   Consistently seek to do better and offer my best self.  
  • o   Practice empathy and understanding with all people
  • o   Learn from failure, mine and others


Duties and Responsibilities Overview:



  • Responsible for ensuring integrity and compliance in interviewing, testing and referring applicants for positions throughout the company. This is accomplished using considerable skill in interviewing techniques, a good knowledge of all functions in the organization, a basic understanding of the company’s organizational structure as well as extensive knowledge of personnel policy and procedure and federal and state laws regarding employment practices.
    • o   Develops recruitment strategies to achieve required staffing levels.
    • o   Meets with managers to develop specific recruiting plans.
    • o   Develops and maintains professional relationships outside of CFBSA to generate qualified applicants.
    • o   Directs the efforts of employment agencies and search firms, including negotiating and controlling employment-related fees.
    • o   Provides information on company operations and job opportunities to potential applicants.
    • o   Screens and refers qualified applicants to hiring manager for interviewing. May provide initial screening to obtain work history, education, training, job skills and salary requirements.
    • o   Arranges travel and lodging for applicants, if necessary.
    • o   Conducts reference and background checks.
    • o   Develops and conducts training programs for manager with a goal of improving recruiting and hiring efficiencies and reducing turnover.
    • o   Researches, analyzes, prepares and presents hiring statistics.
    • o   Maintains records on recruiting activities as required.
    • o   Participates in development of annual recruiting budget.



Employee Relations

  • o   Directs and coordinates preparation of position descriptions and ensures FLSA classification compliance.
  • o   Provides advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws.
  • o   Administers the equal employment opportunity and affirmative action programs.
  • o   Conducts exit interviews, summarizes findings, and discusses trends and concerns with the CHRO.
  • o   Ensures compliance with all state and federal discrimination and employment regulations.
  • o   Maintains an attitude and philosophy consistent with the company's standards.


Workers Compensation

  • o   Responsible for the administration of the workers’ compensation program.



  • o   Responsible for administration of the 401k program, in partnership with TPA.
  • o   Conducts 401k orientations and explains self-enrollment system.
  • o   Maintain 401k filing systems and ensure changes are entered appropriately in system.
  • o   Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
  • o   Assists with the open enrollment process.
  • o   Assist employees with information when needed.



  • Promotes the use of sound and ethical human resource management practices guided by the SHRM Code of Ethical and Professional Standards in Human Resource Management, to include:
    • o   Professional Responsibility                       o Professional Development
    • o   Ethical Leadership                                    o Fairness and Justice
    • o   Conflict of Interest                                   o Use of Information
  • Helps staff at all levels through advice and recommendation.
  • Maintains an attitude and philosophy consistent with CFBSA standards and core values.
  • Participates in staff meetings and attends other meetings and seminars, as requested.
  • Acts as back-up to the other roles in the human resources/employee services team as needed.
  • Performs other related duties as may be assigned.


Other Duties

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time, with or without notice.


Supervisory Responsibility:

This position has no direct supervisory responsibilities.

Fringe Functions:

Act as HR Liaison on a CFBSA committee or committees as needed and/or assigned.



  • Collaboration Skills                                                  Communication Proficiency
  • Ethical Conduct                                                        Financial Management
  • Human Resources Capacity                                      Personal Effectiveness/Credibility
  • Problem Solving/Analysis                                         Stress Management/Composures
  • Technical Capacity                                                   Time Management


Knowledge, Skills, and Abilities:

  • Bachelor’s degree in human resource management or a related field or equivalent education, training and experience.
  • Five years of experience in a coordinator, generalist or manager human resources role.
  • PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.
  • Strong knowledge of Human Resource practices.
  • Intermediate to advanced knowledge of principles and practices of personnel administration.
  • Effective oral and written communication skills; bilingual (English/Spanish) required.
  • Excellent interpersonal skills.
  • Bilingual English/Spanish is a plus.
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation.
  • Ability to maintain a high level of confidentiality.
  • Strong working knowledge of Federal and State Human Resources laws.
  • Experience in the administration of employee benefits programs.
  • Working knowledge of payroll procedures and laws.
  • Proficiency in or knowledge of using a variety of computer software applications, especially Excel and Microsoft Word software.
  • Knowledge of office administration procedures; ability to operate most standard office equipment.
  • Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines; good to excellent spelling, grammar and written communication skills.
  • Above average listening skills.
  • Good planning and organizational skills; ability to follow-through.
  • Ability to interface effectively with team leaders, program coordinators, and other staff members.
  • Professional appearance and manner.
  • Ability to work with people of widely varied ethnic and cultural backgrounds.
  • Empathy and support for the economically disadvantaged.
  • Good sense of humor.
  • Some travel is required.
  • Possess a good driving record and a current and valid Arizona Driver License.
  • For company insurance purposes, be at least 21 years of age.


Physical Demands

  • This position works in a typical office setting and within the community. There may be extended periods of sitting, standing and/or bending; listening, talking and or visual concentration; writing and/or computer use. This position would normally have routine opportunities to alter physical position or change eye focus. Lifting should not normally exceed 25 pounds.


Position Type/Expected Hours of Work

  • This is a full-time position. Days of work are Monday-Friday. Occasional evening and weekend work may be required as job duties demand.



  • Minimal travel is expected for this position.



To perform the job successfully, the following competencies are demonstrated to perform the essential functions of this position.

  • Problem Solving – identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Interpersonal Skills – maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
  • Oral Communication – speaks clearly and persuasively in positive or negative situations.
  • Written Communication – edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
  • Planning and Organizing – prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
  • Quality Control – demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Adaptability – adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
  • Dependability – consistently is at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and Security – actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.


Physical Requirements:

  • Light Work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.


Physical Activity:

  • Stooping – Bending body downward and forward by bending spine at the waist. Requires full motion of the lower extremities and back muscles.
  • Reaching – Extending hand(s) and arm(s) in any direction.
  • Standing – For sustained periods of time.
  • Walking – Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Pulling – Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
  • Lifting – Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
  • Fingering – Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in hauling.
  • Grasping – applying pressure to an object with the fingers and palm.
  • Feeling – Able to perceive attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
  • Talking – Expressing or exchanging ideas by means of the spoken word. Must be able to convey detailed or important spoken instructions to other works accurately, loudly or quickly.
  • Hearing – Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound.
  • Repetitive motion. Substantial movements (motions) of the wrists, hands and/or fingers.


Visual Acuity:

  • Close visual acuity is required to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal and extensive reading at distances close to the eyes.
  • Visual acuity to operate motor vehicles is required.
  • Able to determine the accuracy, neatness and thoroughness of the work assigned and able to make general observations of facilities or structures.


Work Environment:

This position is subject to:

  • Routine typical office environment primarily, however there is some exposure to warehouse environment at times.
  • Occasional requirements to work outside where environmental conditions exist and there may be limited or no protection from the weather.



CFBSA is committed to providing employees with an environment in which the Core Values of RespectIntegrityAccountabilityCollaborationExcellenceInnovation, and Social Justice are supported and encouraged.


CFBSA works diligently to maintain a culture of fairness, responsibility, trustworthiness and teamwork to advance our mission: We change lives in the communities we serve by feeding the hungry today and building a healthy, hunger-free tomorrow.


The Community Food Bank is a drug and tobacco free work environment.


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