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Human Resources Manager


Lancaster, Pennsylvania 17603
Job Code:
Job Type:
Job Status:
Full Time
1st Shift
  • EEO/Affirmative Action
  • HR Generalist
  • Labor/Industrial Relations
  • Organizational Development
  • Employee Relations
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Job Details

Are you a professional Human Resource Business Partner looking to work in an environment that supports employee culture, wellness and performance programs?  Our Lancaster, PA facility seeks an experienced HRBP with labor relations experience to partner with our employees and business leaders in support of our business objectives.

Position Summary
This position is responsible for providing coaching and guidance to line managers on people management processes and issues, including performance management and general employee relations matters. Manages labor relations program. Provides counsel and guidance to employees and conducts fact findings as needed under supervision of HR leadership. Supports both training delivery and talent acquisition activities; Role will also play role in supporting Lean site engagement, improvement and sustainment plan.
1.  Provides advice and counsel to employees and managers on employee relations issues to facilitate the resolution of work-related conflicts and promote increased communication.
2.  Advises managers on general employee and labor relations issues (e.g. discipline, coaching associates, performance management).
3.  Supports activities related to driving engagement and sustaining a positive work environment
4.  Assists employees with the interpretation of Company policies and respond to inquiries, concerns and grievances.
5.  Responsible to maintain local compliance in relation to labor laws Escalates more complex, sensitive or business-critical cases to the Regional Mgr, HRBP.
6.  Participates in the investigation of associate complaints and disputes and maintains related records and files.
7.  Supports overall performance process and administration of progressive discipline/corrective actions as it relates to performance matters.
8.  Partners with Talent Acquisition and manages recruitment processes; conducts workforce planning in conjunction with the business to ascertain needs.
9  Manages onboarding process and ensures support to both managers and employees as part of new hire process
10.  Collaborates closely with HR Value Center Business Partners on Employee Relations policy goals and objectives.
11.  Researches and identifies trends and report to the HR Value Center Business Partners.
12.  Collaborates with the HR Value Center Business Partners in the development and implementation of policies, procedures and programs related to employee relations.
13.  Provides support to line managers using the methodology and tools provided by COE partners.
14.  Collaborates with the Learning and Development Lead on the local delivery of learning and development solutions.
15.  Identifies opportunities to transition routine, transactional work to Shared Services.
16.  Provides a consistent customer experience to all stakeholders.
17.  Supports business and HR decisions within the context of short term goals and objectives for the area/department supported
18.  Observe and support policies and procedures, and encourage employees to be actively involved in safety and health efforts.
19.  Responsible for routine HR metrics and report generation (headcount, attrition, etc.)
20.  May be responsible for 0-2 direct reports.


Minimum professional and educational background desired.  
- BS, BA or graduate degree preferred.
- Minimum of 4 years of applicable human resources experience in a related field in a similar organization with unionized workforce required.

- Prior experience as an HR Generalist and Labor Relations Specialist required.
- Understanding of key human resources areas including recruiting, performance management, employee development, employee relations, compensation & benefits
- Able to adapt job activities methods or processes to satisfy changing requirements
- Practical experience of project management and knowledge of how to employ tools and technical expertise to perform successfully
- Experience and successful track record in investigating and resolving complex employee relations issues
- Implementation of Lean or other strategies to support effective working environment

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