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Human Resources Manager

Pacific Hospitality Group

Newport Beach, California 92663
Job Type:
Job Status:
Full Time
  • HR Generalist
  • Employee Relations
  • Health, Safety, Security
  • Benefits
  • HRIS
Pacific Hospitality Group
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Job Details

Balboa Bay Resort is seeking a highly motivated and dynamic individual with a strong commitment to outstanding service to join our team as HR/Team Member Services Manager


Are you a fast thinking, hands-on individual that meets challenges with enthusiasm and urgency in a fast paced hospitality environment? Are you a pro-active, execution oriented, results driven, detailed, and self-motivated individual who possesses good follow through skills to ensure the job is done right? Do you take pride in your ability to effectively and enthusiastically interact, motivate, and communicate with others to ensure a successful and outstanding operation?

If the answer is YES, Balboa Bay Resort, part of the Meritage Collection, is looking for you!


Job Summary:

The HR/Team Member Services Manager is the onsite manager who is responsible for payroll, employee relations, and administrative duties related to team members.


Essential Duties/responsibilities:

  • Manage ADP HRIS system for your property
  • Benefits management to include enrollment, confirmation of benefits, and problem resolution
  • Retirement benefit: 401K-management
  • Recruitment- work with corporate Director of Talent Acquisition to recruit open positions
  • Employee relations- work with managers and comply with all polices of PHG
  • Training of PHG standards
  • Supervision of HR team members
  • Work with the union representatives


Ideal candidate:

  • Bilingual English/Spanish 
  • PHR or SPHR Certification 
  • Ability to work autonomously
  • Hospitality experience
  • Strong desire and ability to integrate HR within the total hotel operation, functioning as a partner and resource for associates and managers
  • Union experience a plus



  • 3-5 years progressive HR experience
  • 3 years Workers Comp/hands on experience
  • Knowledge of state, federal and local laws
  • Excellent verbal and written communication skills
  • Excellent organizational skills

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