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Human Resources Representative


West Chester, Ohio 45069
Job Type:
Job Status:
Full Time
1st Shift
  • Benefits
  • Employee Relations
  • Employment/Recruitment
  • Health, Safety, Security
  • HR Generalist
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Job Details

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at  

Merchandising Displays Division

Human Resources Respresentative – West Chester, OH

The Opportunity:

The Human Resources Respresentative is responsible for assuring consistency in our employee relations and human resources practices by supporting these functions at individual locations and across the division.

How you will impact WestRock:

  • Lead employee relations initiatives and be an employee advocate;

  • Administer company policies and procedures; 

  • Maintain confidential employee files and records;

  • Participate in and support initiatives related to recruiting and fair hiring practices, benefits and compensation structures, diversity, training, and organizational development;  

  • Coordinate the facility’s recruiting and selection efforts, both hourly and salaried, including but not limited to utilizing the Talent Management system for job requisition approval and posting, interviewing, and pre-employment testing.

  • Coordinate the on boarding process for new employees including new hire orientation.

  • Manage recognition programs for service, safety, quality and production

  • Develop business partnerships with managers and team leaders regarding adherence to company policies and procedures.  Assist as needed in employee performance issues, discipline and termination and develop trust and confidence in all levels of employees and managers

  • Assist with and support the unemployment claim process for the facility and division as needed; gather and organize appropriate documentation, coordinate witnesses, testimony, and participate hearings, if needed

  • Conduct exit interviews and generate reports on results, trends and other relevant information

  • Maintain accurate documentation and records for all employee matters or concerns that have been managed to closure

  • Make recommendations for new programs, policies, training and development opportunities for the facility

  • Conduct training sessions and facilitate meetings as needed

  • Oversee company sponsored community relations initiatives in order to maintain effective community relations

  • At the direction of the HR Manager, handle all aspects of leave management to include FMLA, STD, LTD, Military, ADA, LOA

  • Manage compensation and employee transactions for payroll to include hiring, terminations, job movements, rate changes, etc

  • Maintain and upkeep the time and attendance system for the location of responsibility

  • Act as benefits champion for site of responsibility and communicate benefits information to employees and assist in their knowledge and understanding. 

  • Assist with investigations as necessary.

  • At the direction of the HR Manager, maintain compliance with all levels of local, state and federal law

  • Administer Labor Agreement (where appropriate)

  • Work in the Talent Management system and be able to administer the performance review process, assist with the succession planning initiative and understand all modules within Talent Management


    What you need to succeed:

  • Bachelor Degree preferred. Minimum of 3-5 years of Human Resources generalist experience is required.  SHRM-CP/SHRM-SCP, PHR/SPHR or equivalent HR Certification preferred.

  • Requires strong business partnership with General Manager and local leadership team

  • Strong interpersonal and organizational skills is required

  • Ability to communicate effectively with all levels of employees and management

  • Strong analytical and problem-solving skills, good judgement and decision-making ability is required

  • Must be a self-starter with attention to detail and the ability to maintain confidential information

  • Ability to travel is required

What we offer:


  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. 

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