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Manager, Learning & Development

Carnival Cruise Lines

Miami, Florida 33178
Job Type:
Job Status:
Full Time
1st Shift
  • Training/Development
  • Organizational Development
Carnival Cruise Lines
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Job Details

We are currently seeking a Learning & Development Manager. The Manager, Learning and Development will be responsible for managing the activities involved in the design, preparation, delivery and needs assessment of training and development programs for CCL managers and employees delivered by the LRC (Learning Resource Center).   Develops and/or approves content, methods, and materials for training staff and may conduct courses.  Partner with the HR COEs and business leaders to consult, develop and deliver relevant learning solutions while managing the operations and logistics for designated programs and curriculum. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.


Essential Functions:

  • Manage and lead the design, development, assessment and deployment of competency based learning in support of the business and employee development needs.

  • Oversee various programs including professional development, specialized development, management development and employee orientation programs. 

  • Manage multiple work streams across a team of instructional designers, content developers, contractors and vendors.

  • Conduct needs assessments and gap analysis to identify development requirements within constituency in partnership with the business and/or HRBP. 

  • Evaluate participant and course performance and adjust programs as appropriate, continuously analyzing and evaluating current learning strategies.

  •  Identify necessary metrics to measure value of training deliverables. 

  • Facilitate training classes and deliver learning via multiple vehicles (instructor led training, discussion facilitation, blended learning, elearning, etc.).

  • Analyze information on training research, new materials, methods and techniques, and makes recommendations for their use.



  • Bachelors Degree in Human Resources, Organizational Development, Instructional Design or Business. MBA/MS in related fields preferred.

  • 7+ years of learning and development experience and project management experience in a corporate environment

  • 5+ years in HR field/training

  • 3-5 years management experience

  • 3-4 years experience designing and delivering management training programs

  • 3-4 years experience conducting needs assessments in business organizations

  • 3-4 years experience developing training programs for business

  • Excellent facilitation and communication skills.

  • Experience in a corporate, professional environment required

  • Excellent understanding of training principles, adult learning theories, organizational development, instructional design, eLearning and program management

  • Superb communication, both written and oral, and ability to communicate with and present to senior management

  • Well versed in project management, conflict management and presentation creation

  • Broad experience/knowledge of best practices with significant experience involving the design and development of first time programs

  • Excellent project management, planning and analytical skills, ability to influence through data-driven recommendations

  • Effective listening skills and the ability to work with employees at all levels and across different functions

  • Ability to develop creative solutions that address relevant business needs and support the culture and environment

  • A strong customer focus and ability to effectively and quickly build relationships, establish trust, respect, competence and confidence


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