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Payroll and Benefits Manager

JW Player

New York, New York 10018
Job Code:
Job Type:
Job Status:
Full Time
  • Administrative
  • Benefits
  • Compensation
  • HR Generalist
  • International HRM
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Job Details

JW Player is looking for a Payroll & Benefits Manager to oversee and manage the payroll and benefits for our rapidly growing team of over 200 employees across our offices in New York, London, and The Netherlands. This role will own the day to day payroll and benefits administration, processing, and customer service to ensure accuracy, clarity, competitiveness and, ultimately, peace of mind to our employee so they can focus on doing their best work.

We are looking for a diligent professional with a passion for people and the drive to grow their career in payroll & benefits.

In this role, you will:

  • Be the primary owner and administrator of all things related to payroll and benefits, including best practices, clear communication, and diligent auditing.
    • Perform monthly payroll and expense reconciliations
    • Oversee employee benefits plan administration, liaising with management on renewals and assist ensuring our benefits are competitive and easy to use
    • Provide employee benefit support and manage benefit related initiatives like the open enrollment processes/ interface with brokers, carriers, employees etc.
    • Maintain payroll guidelines by drafting, improving, and adhering to Payroll and Benefits policies and procedures.
    • Build and maintain a good working knowledge of benefit legislations, industry standards, and best practices, incorporating standards into processes and procedures
    • Work closely with HR and Finance team to ensure all employee documentation is accurate and compiled on time for processing
  • Collaborate with HR and Management teams to develop and maintain employee handbook including developing HR policies, procedures, and programs that help our employees navigate their tenure at JW Player
  • Build and maintain employee confidence by promptly responding to their requests  and protecting the confidentiality of payroll operations
  • Be the main contact for employees on all prerequisite programs and employee offerings such as Employee Education Reimbursement, Expense reimbursements, etc.
  • Liaise with our Immigration representation to ensure our foreign national employees are clearly informed and taken care of with all immigration related processes and issues


  • 5+ years of experience as a payroll and benefits administrator or manager at a company of 200+ employees
  • Experience with Payroll, Benefits, PEO and Human Resource Information Systems (HRIS)
  • Knowledge and experience with US and European labour law, tax and compliance as well as all federal and state regulations, filing and compliance requirements, including COBRA, FMLA, and DOL/FLSA requirements.
  • Interested and informed on emerging technologies and are always looking for improvement, automation, and efficiency in processes
  • Able to thrive in a customer service role
  • Detail oriented, deadline driven and work well under pressure with a high degree of accuracy and ability to communicate clearly and concisely in oral and written form across teams
  • Excellent Interpersonal skills and proven experience in working in cross-functional environments
  • Ability to comfortably interact with employees of all levels of experience and seniority, across the organization and uses diplomacy and discretion when dealing with sensitive employee payroll and benefit matters
  • Thrives in a start-up environment where you are given freedom to take ownership, and you adjust quickly to changing priorities and conditions

Bonus Points

  • Experience at a rapid growth technology or start-up company
  • Experience transitioning from a PEO to in-house payroll and benefits processes
  • SHRM-CP preferred
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