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Senior Employee Relations Consultant

NC State University

Raleigh, North Carolina 27695
Job Type:
Job Status:
Full Time
1st Shift
  • Employee Relations
NC State University
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Job Details

The Department of Employee Relations, one of seven units within the division of Human Resources (HR) at NC State University, administers programs for and provides employee relations leadership and confidential consultation to a broad range of university administrators, managers, faculty, and staff in support of a positive and productive work environment. Employee Relations is dedicated to providing high quality and responsive workplace solutions to address issues related to individual employment, organizational effectiveness and the university work environment.

Employee Relations collaborates closely with campus units and partners on a variety of faculty and staff relations issues. Employee Relations Partners include but are not limited to: General Counsel, Faculty and Staff Ombuds Office, the Office of Institutional Equity and Diversity, Risk Management, and Environmental Health and Public Safety (including Police), as well as governance committees such as the faculty and staff senates.

Programs and services provided by the Employee Relations Office include but are not limited to: managing the University’s Employee Assistance Program available to all university employees and their families; administering the Dispute Resolution and Staff Grievance Procedure; administering relevant human resources policy development; administering the performance management process for SHRA and EHRA employees; coordinating the Unemployment Insurance reporting and appeal program; managing the mediation program; and managing the Exit Interview program.

The Senior Employee Relations Consultant provides advanced level strategic consultation to staff, faculty and administrators to resolve workplace problems before they escalate to formal grievances, external complaints, or legal action. The Consultant mitigates institutional risk of non-compliance with employment law and provides training to campus units and partners as appropriate The Consultant consults and advises managers and hiring units on performance concerns and defensible corrective and disciplinary actions or sanctions to help ensure compliance with federal, state, university, Office of State Human Resources (OSHR), and campus employment laws, policies, and regulations. The Consultant will have programmatic responsibilities that may include performance management, grievance and appeal programs, corrective action, learning and training and/or others as appropriate.


Required Qualifications:

- Bachelor’s degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience.

- Demonstrated ability to effectively interpret and communicate federal, state, and institutional regulations, policies, and procedures to a diverse constituency at all levels of the University.

- Thorough understanding of, and demonstrated ability to effectively communicate, legal implications of actions taken and the impact of those actions on the University’s interests.

- Demonstrated expertise in employee relations and a proven track record of successful results.

- Exceptionally strong leadership and engagement skills, as well as a highly collaborative leadership style.

- Ability to provide appropriate and effective advice and coaching to employees and managers as needed.

- Strong interpersonal, critical thinking, and organizational skills, given the varied programmatic responsibilities included in the position.

- Considerable diplomacy and ability to maintain confidentiality.

- Highly proficient written and verbal communication skills

- Demonstrable excellent judgment in effectively assessing and resolving complex and sensitive workplace situations and in advising senior leadership.

- Strong conflict resolution, mediation and facilitation skills.

- Ability to work independently and as part of a team.

- Ability to effectively develop and lead projects, programs and/or teams.

- Ability to develop, implement, and conduct training and educational programs.

Preferred Qualifications:

- Master’s degree from an accredited institution.

- At least 5 years of relevant employee relations experience preferably in higher education.

- Previous experience in a HR Generalist role.

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