Senior Human Resources Manager
City of Boulder
- HR Generalist
Under minimal direction from the Human Resources Director, serves as a working manager to the Human Resources (HR) Client Services work group in collaboration with other HR division heads and serves as a strategic business partner with external department managers to facilitate the implementation of the City's mission and with employees to accomplish professional level generalist human resources work in assigned city departments. Supports departments and key initiatives in the areas of recruitment and selection, executive recruitments, compensation/classification, employee and labor relations and training to achieve City goals while mitigating liability for the organization. Implements citywide initiatives relating to professional areas outlined above including supporting talent management efforts, addresses complex human resources issues while ensuring alignment of sound human resources goals and practices across the city through the implementation and maintenance of effective programs and policies. Leads special projects as assigned. Also responsible for the growth and development of the HR Manager (HRM) staff to a pipeline of leadership capability within the department.
Supervisory Skills – Works with professional team to ensure superior customer service, ensures backups, scheduling when necessary, and balances workload. Supports and drives cross-training and HR generalist development
Interpersonal Savvy – Hears and understands the unspoken as well the partially spoken thoughts, feelings, and concerns of others; relates appropriately to a wide variety of people of diverse backgrounds and levels in the organization, uses diplomacy and builds rapport comfortably, even in high-conflict or high-tension situations.
Dealing with Ambiguity – Effectively deals with change, shifting situations, ambiguity and risk assessment easily without having all data and detailed information regarding complex issues and concepts.
Negotiating – Can skillfully discuss and reach a mutually satisfactory agreement, even in tough situations; can tactfully settle differences while establishing and maintaining trust; can be both direct, as well as diplomatic while tactfully challenging views expressed by others.
Organizational Agility – Ability to navigate skillfully through formal and informal channels to get things done, and understands the rationale underlying policies, procedures and guidelines, and understands the overall city organizational culture, and culture of assigned departments.
Leadership – Has the talent and passion to lead and develop people to their strengths. Exercises leadership with other members of the team, client groups and outside parties to increase the capabilities of all parties.
Strategic-minded – Makes decisions and takes actions based on a future-looking approach that includes a vision of department and city goals and objectives as a whole.
REQUIRED MINIMUM QUALIFICATIONS:
Bachelors in Human Resources Management, Business or Public Administration with an emphasis in HR, or related degree and a minimum of five years in a progressive HR generalist/management role with exposure to all HR functions, including, but not limited to benefits, compensation/classification, legal compliance, diversity, employee/labor relations, organizational development, performance management, recruitment/selection and, training and development. Or an equivalent combination of experience and education. Supervisory experience with a track record of developing teams and individuals. Ability to supervise, plan, organize, coordinate and participate in the activities of employee/labor relations, recruitment/selection, compensation /classification, and employee and performance management. Exceptional interpersonal and communications skills, including the ability to work collaboratively as part of multiple work teams, inspire trust, relate easily to employees at all levels, work effectively with difficult people, and adapt well to diverse audiences. Demonstrated organized approach to setting priorities and achieving objectives. Demonstrated proficiency in both creating and maintaining innovative programs and systems to support them. Ability to work in a large and diverse organization. Demonstrated organizational and problem solving skills and ability to design creative options to address needs. Strong analytical and writing skills. Skills in Microsoft Office software (Excel, Word, PowerPoint, etc.). Valid driver's license. Have and maintain acceptable background information, including criminal conviction history and motor vehicle record.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Public sector HR experience. Graduate degree in HR, Business or Public Administration, Law, Industrial-Organizational Psychology, or a related field. Professional certifications, such as Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR). Experience with preparing and monitoring budgets. Effective organizational and project management skills. Experience in an organization with labor unions. Experience or training in negotiations, mediation or alternative dispute resolution.
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