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Senior Manager, Employee Health and Wellness Benefits

St. Petesburg College

Clearwater, Florida 33760
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Full Time
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St. Petesburg College
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Job Details

Position Summary:

The Senior Manager, Employee Health and Wellness Benefits is primarily responsible for contributing to the overall design, implementation, communication and administration of the organization’s health and wellness programs, while keeping in line the strategic goals of the college and mitigating short and long-term risks. The Senior Manager also periodically manages and coordinates a variety of Human Resources general services including employee relations, total rewards, and policies and procedures; ensures compliance with internal and external regulations.

Typical Essential Duties

  • Consults and advises administrators and employees on benefits, for the purpose of assisting in effective decision-making and enforcing relevant policies, procedures and regulations;
  • Point of Contact for the employee insurances contracts and benefit vendors: ranging from medical, dental, vision to FSA, disability, voluntary plans and any fringe benefits;
  • Manages taxable status of benefit programs and ensures programs are in compliance;
  • Recommends classes of eligible employees for new or modified plans. Develop census data and solicit insurance companies for quotations. Evaluates quotation and make recommendations to management. Develop company cost information for new plans and make premium cost share recommendations to management;
  • Installs approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees. Conduct employee meetings and arrange for enrollment;
  • Regularly audits and maintains metrics to ensure benefits programs are consistent and compliant;
  • Oversees college-wide benefits programs and processes such as:
    • employee requests/eligibility for leave absences such as Family Medical Leave Act;
    • attendance and leave processing;
    • employee accessibility and work place accommodations;
    • benefit processing;
    • voluntary and non-voluntary offerings;
  • Monitors budgets of college’s self-insured medical and dental plans;
  • Plans and implements Annual Benefits Open Enrollment;
  • Assures company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act. Supervise preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies;
  • Develops benefits information and statistical and census data for actuaries, insurance carriers and management;
  • Handles benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact in person, and by phone or mail, with hospitals, physicians, insurance companies, employees, and beneficiaries to facilitate proper and complete utilization of benefits for all employees;
  • Supervises maintenance of enrollment and claims records for all benefits plans;
  • Works with AIS Department regarding online functionalities such as electronic benefits enrollment;
  • Directs Wellness Coordinator and Wellness budget to facilitate college-wide Wellness Program;
  • Participates in the resolution of employee relations issues;
  • Oversees pre-payroll error review and processing;
  • Works collaboratively with HR team as well as colleagues throughout the college;
  • Manages communication methods, develops and conducts workshops and presentations on HR-related matters as needed;
  • Keeps abreast of regulatory trends and identifies their impact and manages this information through the organization;
  • Travels to different college sites as necessary; this position provides special guidance and assistance to all locations on various employee benefit plans;
  • Coordinates with Payroll regarding pay-related matters;
  • Collaborates with Payroll and the AIS Department on matters related to the electronic time/leave-reporting system;
  • Oversees Benefits department records, including auditing of files.


This is the fifth of seven levels in the Human Resources series. Incumbents oversee and coordinate the operations of a human resources related function, and is responsible for managing the daily activities, developing plans to approach projects, implementing solutions, and performing professional level work in assigned area. 


This position serves as a senior human resources manager, and directly manages benefits and wellness staff and is responsible for the performance management and hiring of the employees within that department.


  • Human resources principles and practices;
  • Employee relations principles and practices;
  • Customer service principles;
  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
  • Analytical methods;
  • Record maintenance techniques;
  • Supervisory principles;
  • Computers and related software applications.


  • Business Acumen
  • Communication
  • Consultation
  • Critical Evaluation
  • Global & Cultural Awareness
  • HR Expertise
  • Leadership & Navigation
  • Relationship Management
  • Ethical Practice


  • Evaluating complex systems and efficiently formulating and implementing human resources methods, procedures, forms, and records;
  • Preparing reports;
  • Providing customer service;
  • Interpreting and applying applicable laws, rules, regulations, policies and procedures.
  • Maintaining confidentiality and record security;
  • Analyzing processes and making recommendations for improvement;
  • Monitoring and evaluating employees;
  • Using a computer and related software applications;
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.


  • Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


These duties are a representative sample; position assignments may vary. 

Potential Frequency


Serves as a Senior Human Resources Manager, manages and coordinates a variety of Human Resources general services including employee relations, benefits, compensation, training and development, recruitment, orientation, evaluation, classification, and policies and procedures; ensures compliance with internal and external regulations.




Provides interpretation and analysis of human resource policies, practices, and work rules for employees, supervisors, and applicants.




Compiles, organizes, and analyzes a variety of data; tracks human resource metrics; creates reports; and recommends changes to policies, procedures, compensation, and/or benefit levels; maintains related records.




Coordinates the activities and functions of an assigned human resources function, which includes recommending program changes, developing program plans, coordinating programs, implementing solutions, preparing annual projections, and recommending vendors.




Monitors and tracks departmental budget; approves transfers, invoices, purchase orders, and ensures compliance with objectives and goals.




May supervise lower level HR staff, temporary and student workers to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; recommending and advising staff on effective strategies to meet staffing and organizational goals; and making hiring, termination, and disciplinary recommendations.




Performs other duties of a similar nature or level.

As Required



Bachelor’s degree in a related field to assigned area, or equivalent combination of valid Human Resources professional certification and experience.


Seven (7) years human resource experience, specifically related to benefits administration in a large corporation (over 1000 employees), or in the health care insurance industry as an agent, broker or client relations expert.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

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