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Senior Manager-HR Operations

SI Group

Schenectady, New York 12301
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Full Time
1st Shift
  • HR Generalist
  • HRIS
SI Group
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Job Details

General Description:  

The Sr. Manager, HR Operations is responsible for the strategic and operational oversight of all global HR information systems, including the Oracle HCM Fusion system and HR related Pulse sites. This position works closely with the company’s IT team to ensure systems and solutions are aligned with the broader human resources’ activities and priorities. Additional responsibilities include the creation and harmonization as it relates to all globally-minded HR policies and procedures as well as the management of HR analytics and data reporting capabilities. Plays the role of liaison, coordinating and translating the needs of the business to the HR and information technology teams, ensuring global HR information systems, policies and procedures support the local legal requirements of the locations for which they will be used.


HR Technology & Tools:

  • Leads the research, implementation, administration and deployment of various HR systems and tools in coordination with IT; ensuring that systems are optimized to support our global HR processes.
  • Acts as the primary owner of HCM within HR function, all decisions related to the near and long-term strategy of the system to enable human resources’ priorities and practices; inconjunction with IT, develops a road map for future implementation of talent, compensation, and other modules in concert with HR priorities.
  • Oversees the roll-out plans, communications plans, training needs, and other materials related to HR systems including the HCM upgrades & implementations.
  • Identify areas of opportunity to improve HCM processes, functionality and work flow, and maximize technological capabilities to reduce manual processes (i.e. annual performance review process and other systems) and to improve data management and efficiency.
  • Central administration and oversight of HR’s Pulse site, ensuring portals for employees and HR personnel are maintained, updated, and organized in a way that is effective and efficient for human resources’ priorities.
  • Responsible for ensuring global administration and integrity of employee data in in all HR systems (e.g. Oracle, Pulse, Employee Files) including auditing needs to ensure highest level of data integrity, interfacing with and supporting global HR team to assist with and resolve queries/questions.
  • Regularly communicate employee concerns, trends, recurring issues, service opportunities, team performance metrics, and related issues to HR management. Presents and follows through on actionable recommendations.
  • Understands HR technology best practices and makes recommendations to the senior management.
  • Serves as the HR department liaison to IT function.


Policy & Process Management

  • Oversees the creation and harmonization of globally-minded HR policies and procedures, including employee handbooks.
  • Works closely with the HR staff and the Enterprise Process Owner, to develop, document, audit and continually improve HR processes and workflows as well as influence improvements in ancillary business processes and workflows.
  • Help drive the implementation and continuous improvement of scalable global HR processes.
  • Develop and implement plans and programs to educate employees and managers on HR policies and processes through communication and other tools.
  • Identify risks or opportunities and recommend changes to processes which improve the delivery of HR services to the organization.


HR Analytics and Data Reporting:

  • Provides management support to the Human Resource function in the areas of people KPI’s, reporting, and advanced and predictive analytics.
  • Supports the Human Resource leadership team to identify business challenges and use data analysis to help influence changes to the operations, process or programs.






Education and Experience:

  • Bachelor’s degree in HR or Business Discipline, or equivalent experience.
  • Minimum of 3 years’ experience with HRIS, preferably with Oracle Fusion
  • Proficiency with Oracle and other web-based compensation and talent management tools
  • 5+ years of demonstrated HR experience in a global environment
  • Strong communicator with business acumen and the ability to develop partnerships at all levels
  • Proven ability to think strategically and tactically while also managing details  
  • Advanced knowledge of HR processes and data, as well as strong IT skills and knowledge of various reporting tools.
  • Demonstrated experience in meeting deadlines and tight timeframes 

Other Specific Position Competencies:

  • Decisive self-starter with strong oral, written and facilitation skills
  • Excellent interpersonal skills, must have the proven ability to modify and adjust individual approach and delivery to fit specific situations
  • Ability to make strategic compensation and benefits decisions within the context of broader organizational strategy
  • Proven ability to lead by example and foster mentoring relationships and exercise discretion
  • Demonstrated financial acumen as it relates to vendor contracts
  • Excellent presentation skills
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