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Talent Acquisition Manager

City of Cape Coral

Cape Coral, Florida 33990
Job Code:
Job Type:
Job Status:
Full Time
  • Employment/Recruitment
City of Cape Coral
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Job Details

$31.33 - $50.13 Hourly    $65,166.40 - $104,270.40 Annually

ISSUE DATE: 06/08/17

CLOSING DATE: 06/21/17

Under the general supervision of the Human Resources Director, provides motivation, leadership, direction, and management for all activities of recruitment for the City of Cape Coral including managing the recruitment team which locates, qualifies, and hires applicants in accordance with all federal, state, and local employment laws, statutes, other regulations, and industry best practices.  Position exercises executive level discretion due to the sensitive and confidential nature of information processed. Regular travel both in and out of state is required. Performs related work and special projects as required. 


The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
  • Motivates, trains, leads, directs, and manages a team of talent specialists and associates providing consistent, legally sound, full cycle recruitment and selection practices in accordance with industry standards, applicable federal, state, and local employment and selection laws, regulations, and best practices to fill position vacancies in the least amount of time.
  • Develops and monitors processes for compliance policies, procedures, strategies, and practices based on recruitment and selection laws and regulations.
  • Identifies and sources applicants, screening employment applications and other documents to qualify applicants based on position job descriptions, refer applicants, approves all assessment and evaluation tools used by hiring managers, makes conditional and official employment offers, conducts and monitors background investigations.  Drives the recruiting process to assist with the filling of higher level positions.  Monitors the recruitment process of staff, and hiring manager. Advertises using website, various job forums, social media outlets, etc.
  • Consults with staff, hiring managers, unions, customers, public, and other stakeholders in the employment policy and process.
  • Oversees applicant tracking system.
  • Monitors related labor legislation and implements required changes to maintain compliance.
  • Coordinates administrative projects/programs that are highly complex in nature.
  • Oversees and evaluates assigned personnel for efficiency and effectiveness; reviews and approves personnel actions of hiring, promotion, discipline, termination, training and development; reviews and approves staff recommendations and work product; resolves personnel problems; provides technical support and guidance in their work activities.
  • Establishes innovative staffing processes and systems. 
  • Establishes methods to evaluate recruitment initiatives and projects.
  • Identifies creative, professional, proactive and ethical recruiting and sourcing methods to identify top-performing candidates for open positions.
  • Performs audits of recruiters' processes to ensure compliance with established policies and procedures, and statutes.
  • Conducts reference checks, negotiates offer packages (including relocation), and drafts offer letters/contracts for selected candidates in higher level positions.
  • Determines recruitment work priorities in accordance with overall project plan, time sensitivity, changing work demands, and City of Cape Coral policies and practices.
  • Develops with the Director, manages, recommends, implements and administers the recruitment budget, staffing, software, equipment, advertising, and travel. 
  • Keeps abreast of market availability of skill sets and current market data relative to staffing including salary shifts and promotes realistic time to fill metrics. 
  • Improves recruitment operational efficiency by providing guidance to management and associates on employment policies and procedures. 
  • Designs and implements recruitment and related Human Resources systems.
  • Develops training and coaching of hiring managers and staff in interviewing and selection skills, including compliance with U.S labor standards. 
  • Meets, attends and represents the City at meetings related to talent acquisition.
  • Responds to complaints from residents, employees and other departments relating to the functions of the Talent Acquisition Division. 
  • Attends and participates in workshops, meetings, seminars and/or training opportunities to maintain certifications, acquire current industry knowledge and to maintain current knowledge of regulatory developments. 
  • May be required to operate a motor vehicle in performance of assigned tasks.
  • Performs related duties as required.




Education and Experience
  • Bachelor's degree from an accredited college or university in Public or Business Administration, Human Resources Management, or a closely related field.
  • Eight (8) years of professional Human Resources experience in talent acquisition, with three (3) years of successful supervisory experience.
Licenses or Certifications                                                                                  
  • Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion.
  • None.
  • Human Resources certification, i.e., SPHR, SHRM-SCP.
  • Government experience. 
  • Progressive responsibility within recruitment/HR.


Knowledge of:
  • All federal, state, local laws, and applicable employment regulations for large government organizations.
  • Full cycle recruitment procedures and proactive workforce planning.
  • Applicant Tracking systems.
  • Business English, the application of such to a variety of formats and styles, and editing principles and techniques.
  • Principles and practices of effective administration, to include directing, planning, evaluating, and organizing. 
  • Effective leadership, supervisory and management principles and techniques.
  • Principles of budget development, evaluation, adherence and forecasting.
  • Report and record maintenance principles and practices, including metrics and analytics.
Skill in:
  • Leading, directing, and managing in a large unionized environment. Skill to coach staff in the growth and improvement of skills through timely, specific, and constructive feedback.
  • Coaching staff, hiring managers, and customers on policies, procedures, strategies, and practices. 
  • Successfully designing and implementing strategic talent management and assessment initiatives throughout a large organization.
  • Developing, analyzing, and reporting statistical data.
  • Working effectively with challenging business partners and/or problematic customers for resolutions, and developing collaborative working relationships with recruitment agency representatives to ensure adequate coverage of staffing and operational needs.
  • Written, verbal, electronic, and visual communications for effective expression and clarity.
  • Use of modern office equipment and various computer programs and applications, to include Microsoft Word, Excel and Outlook.
  • Skills in public speaking and personnel management. 
  • Preparation and development of project design and specifications.
  • Organization, prioritization, and time management.
  • Judgment and comparison.
Ability to:
  • Learn City-wide administrative regulations; applicable City-wide departmental policies; Personnel Ordinance and Collective Bargaining Agreements as required to complete tasks and assignments.
  • Relate to people beyond giving and receiving instructions, to include applying consistent respect, courtesy and tact in considerable public contact, with the media, and/or in delicate or confrontational situations.
  • Develop and maintain effective working relationships with management, City Officials, subordinate personnel and other departments.
  • Be adaptable to performing under frequent deadlines and/or in response to emergencies, and able to think clearly and maintain composure under emergency or stressful situations.
  • Convey a sense of authority and influence.
  • Analyze situations quickly and objectively.
  • Lead, guide, and manage a team in a fast-paced public sector environment to ensure compliance with policies, procedures, ethical practices, guidelines of government, and other applicable entities.
  • Exercise judgment and make decisions in accordance with established departmental policies and procedures and applicable laws.
  • Interpret policies and laws to develop step by step procedures, training tools, forms, etc. as it relates to hiring and promoting employees.
  • Create methods to perform audits of recruiters' processes and to work with outside auditors to ensure compliance with established policies, procedures, and laws.
  • Develop training tools and conduct training and coaching of hiring managers and staff in interviewing and selection skills, including compliance with US labor standards.
  • Keep current on market availability of skill sets and current market data relative to staffing and realistic time to fill metrics.
  • Develop, manage, recommend, implement and administer the recruitment budget, staffing, software, equipment, advertising, and travel. Ability to manage multiple projects and to deliver results in a timely and predictable manner; motivated by HR success.
  • Coordinate administrative projects/programs that are highly complex in nature. 
  • Handle and deal effectively with multiple changing priorities.
  • Compare and/or judge the readily observable, functional, or composite characteristics (whether similar to or divergent from obvious standards) of documentation, accounts, and reports.
  • Analyze and interpret problems and draw valid conclusions in task processing and prioritization.
  • Coordinate accurate completion of multiple tasks within established time frames, i.e., moderate to long range planning principles and techniques.
  • Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions.
  • Exercise sound judgment and make decisions in accordance with established laws, regulations, ordinances, departmental policies and procedures.
  • Organize and review work for efficient results and accuracy.
  • Issue, understand and receive both oral and written instructions, and communicate efficiently and effectively in Standard English.
  • Add, subtract, multiply and divide, calculate decimals and percentages; understand and perform advanced mathematical skills, i.e., graphs, tables.
  • Effectively convey ideas and information verbally and in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience.

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