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Total Rewards Manager

Pinellas County Government

Clearwater, Florida 33756
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Job Type:
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Full Time
1st Shift
  • Administrative
  • Benefits
  • Compensation
Pinellas County Government
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Job Details

The Total Rewards Manager is responsible for designing, planning, and implementing benefits, wellness, and compensation programs, policies, and procedures.  The manager will ensure legal compliance and cost effectiveness and that healthcare resources are allocated to support the most critical business initiatives. S/he will engage in significant relationships with Pinellas County leaders, stakeholders, and vendors to ensure that all programs support the efforts to cultivate a diverse, talented, and engaged workforce prepared to effectively serve the citizens of Pinellas County.  The manager will partner with Human Resources (HR) teams and Appointing Authorities to ensure that total rewards initiatives and programs are aligned with the strategic direction of the organization.


  • Bachelor’s degree from an accredited institution.
  • Four years of progressive and combined experience managing self-funded benefits programs.
  • Two years’ experience managing large (over $1 million) budgets and vendor contracts.
  • Two years’ experience in a supervisory role.
  • Advanced knowledge of applicable regulatory, legal requirements and reporting, including ACA, COBRA, EEO, ERISA, HIPAA, FLSA, FMLA, and GINA.
  • Outstanding verbal and written communication, presentation, customer service, and interpersonal skills; or
  • An equivalent combination of education, training, and/or experience.

Additional Requirement

  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Preferred Qualifications

  • Master’s degree from an accredited institution.
  • Insurance and/or benefit certification (CEBS, GBA, CIC).
  • Active or inactive life and health insurance licensure.
  • Certified Compensation Professional (CCP).
  • SHRM professional certification (PHR, SPHR, SHRM-CP or SHRM-SCP).
  • Experience and proven success in strategic planning and project management.
  • Proven ability to plan, organize, prioritize, and effectively manage multiple complex projects concurrently in a fast-paced environment.
  • Advanced people management and leadership skills with a demonstrated ability to lead, mentor, and develop employees; and ability to work successfully as part of a team.
  • Experience working in a government organization.
  • Experience working with board-level committees on program offerings and outcomes.

Essential Duties and Responsibilities

  • Serve as a member of the Human Resources leadership team, contributing to advancement of the department’s vision and mission.
  • Together with legal counsel, ensure compliance with applicable laws, regulations, policies and procedures (including FLSA, EEO, and ADA) for benefit management and delivery, and recommend policy and procedure changes.
  • Together with consultants, conduct evaluations of industry standards and benchmarking for employee benefit and compensation programs.
  • Develop new and enhance existing communication plans and resources that assist employees in making maximum use of available programs to facilitate overall well-being.
  • Design, manage, and assess competitive benefits, compensation, and rewards programs that strengthen the organization’s ability to attract and retain employees and deliver desired results to the organization.
  • Supervise a team of human resources professionals and support staff. Provide mentoring, coaching and champion on-going developmental opportunities.
  • Establish, manage and nurture effective business relationships with internal and external stakeholders.
  • Manage and evaluate the performance of over twenty vendor contracts; manage vendor relationships, contract and purchasing processes and negotiations, to meet organizational goals.
  • Identify and implement best in class practices through participation in appropriate professional and industry groups; participate in and use published surveys for market comparisons.
  • Manage enrollment, renewal, and delivery of benefits programs to include medical, pharmacy, vision, dental, disability, life insurance, employee assistance programs, retirement, and other plans.
  • Provide oversight and management of benefit enrollment system technical requirements. Partner with external vendors, Business Technology Services and HR/Payroll business partners to facilitate testing, implementation of changes, and process documentation.
  • Analyze benefit plan results and initiate appropriate action to facilitate desired benefit plan performance.
  • Develop, manage, and monitor the health fund budget, assuring appropriate allocations for revenue, expenses and fund balance are established, with regular adjustments as necessary.
  • Create maximum use of and value from services provided by contracted healthcare consultants.
  • Provide oversight and management of health plan actuarial requirements, including OPEB; work effectively with actuaries and auditors.
  • Optimize value of robust wellness programming to health plan results, productivity, organizational performance and participant quality of life.
  • Oversight and management of Wellness strategy, communication and implementation of County wide programs. Partner with healthcare and other external vendors to identify trends and best practice to optimize use of resources to effectively deliver programs.
  • Utilize disability and other absence management programs to produce positive impact on attendance, productivity and return to work programs.
  • Manage defined contribution retirement plans which supplement the Florida Retirement System retirement benefits.
  • Leverage Human Resources and other systems and tools to provide effective management of benefit participation and cost data.
  • Assist other HR staff by making benefits, wellness and total rewards a part of the talent acquisition and management process, training programs and employee relations.
  • Develop, implement and administer policy, process, structures, guidelines, and programs for classification and compensation across the organization.
  • Perform analytical studies in a variety of compensation areas, such as internal and external equity, competitive pay practices, and emerging trends.  Recommend associated policy and/or program changes.
  • Utilize compensation surveys to determine compensation trends and make recommendations to support staff engagement and retention strategies.
  • Design, evaluate, and modify compensation policies to ensure that programs are current, competitive, and in compliance with internal and external requirements.
  • Conduct job evaluations and review market pricing and salary surveys to make recommendations on salary structure to ensure internal and external equity.
  • Develop and deliver training related to benefits, leave, wellness, compensation, and rewards programs.
  • Incumbent is expected to fulfill emergency assignments outside normal working hours during declared emergencies and/or County office closures.


Apply by: January 28, 2018


Compensation and Benefits


The current salary range is $87,547.00 to $132,600.00. The starting salary will be commensurate with the selected candidate’s qualifications.

Pinellas County offers a comprehensive and competitive array of employee benefits including group health, paid time off, life insurance, short and long term disability, dental, vision, and more. The County participates in the Florida Retirement System which offers two options: Pension Plan or Investment Plan. The County also offers an optional deferred compensation plan (IRS Section 457) with a choice of four plan providers.

For more information about the benefits package, visit:


Additional Information

Pinellas County Government
Pinellas County Budget
About Pinellas County
Visitor Information


About Pinellas County

It would be hard to find a better place to live, work and play than Pinellas County. With beaches ranked among the best in the U.S., the County is also the most popular tourist destination on the Gulf of Mexico. The diverse 24 communities range in population from more than 252,000 in St. Petersburg to slightly more than 100 living in Belleair Shore.

Pinellas offers a waterfront paradise with an extraordinary quality of life, a relatively low cost of living, diverse housing options and high-quality colleges and universities. With its outstanding cultural, recreational and sports facilities, incomparable parks and beaches, and year-round events, Pinellas provides a true resort lifestyle.


Geography and Weather

Pinellas County is located on Florida’s west coast, just west of Tampa, and is surrounded by water. From tip to tip, the County is 38 miles long and 15 miles wide at its broadest point. Pinellas covers 280 square miles. The mild sub-tropical climate is wonderful year round.

By the Numbers

  • 361 average days of sunshine each year
  • 81 degrees average high temperature
  • 67 degrees average low temperature
  • 35 miles of sugar-sand Gulf beaches
  • 588 miles of coastline
  • 48 golf courses
  • 623 tennis courts
  • 20,000 acres of park and preserve land
  • 250 parks
  • 47-mile Pinellas Trail
  • 600+ events annually
  • 22 museums
  • 20 theater companies
  • 15 performing arts facilities




Certain servicemembers and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.

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