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Trainer of Clinical Applications

Community Health Center, Inc.

NEW BRITAIN, Connecticut 06050
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Full Time
1st Shift
  • Training/Development
Community Health Center, Inc.
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Job Details

If you are ready for a satisfying and rewarding career, join our team of diverse and motivated professionals at Community Health Center, Inc. (CHC). CHC is one of the country’s most creative and dynamic providers of primary medical, dental and mental health services to the uninsured and underinsured. CHC is building a world class primary health care system that is committed to caring for special populations, and that is focused on improving health outcomes for our patients as well as building healthy communities. We are one of the leading health-care providers in the state of Connecticut, providing comprehensive primary care services in medicine, dentistry, and behavioral health. With more than 130,000 active patients, CHC is the health care home that works to keep our patients—and our communities—healthy. We go beyond the traditional health services to bring care wherever our patients and clients are, using innovative service delivery models and state of the art technology. We use the latest treatments and technologies within the Patient-Centered Medical Home Model (PCMH) to care for our growing patient base.


The Trainer of Clinical Applications is the right opportunity for you if you are: 

  • Able to effectively prioritize and execute tasks in a fast paced environment
  • Highly self-motivated and directed
  • Have a keen attention to detail
  • Energetic and passionate about training and sharing of knowledge
  • Open to learning and developing cutting edge technology solutions and ideas
  • Interested and enjoy being a part of an outstanding team of professionals 


As a Trainer for Community Health Center, you will:

  • Provide on-site and virtual training support to clinical staff in the usage of the EHR, EHR related-tools, and other business applications
  • Train users on software applications at all levels of the organization and all CHC site locations, with focus on the  EHR
  • Train clinical users on clinical workflows and policies as related to clinical applications
  • Assess clinical training needs, communicate needs to direct manager and clinical supervisors, and chiefs
  • Utilize blended delivery methods for staff training such as face-to-face, classroom, virtual, eLearning, and online
  • Utilize the tools of the day to develop training curriculum for adult learners, such as PowerPoint, MS Office, Captivate, SnagIt, HealthStream, and others
  • Work with CHC Training team members to look for innovative products and training methods to improve our delivery methods and meet the needs of a growing organization
  • Collaborate with CHC training team and Human Resources to provide New Hire Technical Training
  • Participate in CHC Leadership business re-engineering projects to assess the need for and provide application and workflow training
  • Complete daily administrative tasks to include training prep, instructional design, schedule management, documentation of end-user support, and communication
  • Attend training-related conferences, webinars, and workshops




Apply online:


Community Health Center, Inc. is an Equal Opportunity Employer. We provide competitive salaries and comprehensive benefits including medical/dental plans, tuition reimbursement, short term/long term disability coverage, 403b plan with discretionary company match/contribution, flexible spending plans, group life insurance coverage, Employee Assistance Program, classroom based/on-line computer skill development resources and more! Please note that completion of a background check, receipt of proof of eligibility to work in the United States, and completion of all requirements of our Infection Control policy will be required prior to working at Community Health Center, Inc.



Minimum Requirements: 

  • Minimum of an Associate’s degree is required with at least 5 years of work experience in the job-related field
  • A minimum of 2-3 years of adult learner training experience
  • Experience with providing EHR end-user training  (preferably with ECW but other systems will be acceptable)
  • Experience with ambulatory clinical workflows and processes
  • Strong verbal and written communication skills
  • Ability to work independently and as a team member
  • Expert-level MS Office user
  • Ability to learn new applications as required


Preferred Skills:

  • Experience with training eClinicalWorks, GE Centricity, Open Dental in medical, behavioral health, or dental environments



Work Experience: Human Resources/HRIS; Customer Service/Customer Relations
Skills: MS Office; EMR/HER; Basic Computer Skills; Training; Public Speaking/Presentations

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