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Vice President Workforce Services

Westminster Canterbury Richmond

Richmond, Virginia 23227
Job Type:
Job Status:
Full Time
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  • Employee Relations
Westminster Canterbury Richmond
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Job Details

Seeking an Innovative Human Resources Executive                                        


Westminster Canterbury Richmond, the 8th largest single site continuing care retirement community in the country, is seeking an experienced Vice President Workforce Services (Human Resources) in Richmond, Virginia. Reporting directly to the President/CEO, this senior executive oversees implementation and delivery of progressive Human Resources strategies, policies, and services that create, support and sustain a high performance, caring and exceptional workforce. 


In addition to a broad range of human resources knowledge and expertise, the ideal candidate is a visionary with strategic thinking skills and the ability to implement complex change in a changing industry. The right person must have the desire and motivation to embrace the organization’s mission, values and customer service philosophy with demonstrated interpersonal effectiveness and consensus building skills with individuals and groups.


Key Responsibilities:

  • Develop the Human Resources strategy to support the overall business plan and serve as a strategic business partner to management and employees
  • Ensure employment practices, policies and procedures are current and compliant with legal and regulatory requirements
  • Support the HR team in all areas, including recruiting, employee relations, performance management, career development, merit review process, compensation, benefits and technology advancements
  • Develop new talent management programs including evaluation processes, rewards and engagement programs
  • Recommend, develop and implement programs to sustain positive employee morale and increase employee retention.  Continue to support a high service culture through innovative programs that meet the needs of the changing workforce and both current and future consumers
  • Partner with Finance and other division executives with regard to staffing budgets and forecasting.  Communicate cost of and identify saving mechanisms for HR functions and others throughout the organization



  • BA/BS degree
  • 10+ years' prior experience in Human Resources
  • 10+ years' prior management experience
  • Demonstrated knowledge of multiple human resource disciplines within the employee life cycle and a broad knowledge of related laws and regulations
  • Experience and ability to speak publicly and effectively to large or smalls groups, including a corporate board
  • PHR or SHRM-CP Certification

Preferred Experience:

  • SHRM-SCP or SPHR certification
  • Healthcare or long term care experience

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